Program Manager

Job Description

Job Description

Teachers Now is seeking a motivated and organized Program Manager to oversee the daily operations of our substitute teacher program while leading recruitment efforts to attract, hire, and retain high-quality substitute teachers. This dynamic role combines recruiting, staffing, onboarding, payroll coordination, and employee support to ensure our partner schools have reliable substitute coverage each day. If you thrive in a fast-paced environment, enjoy building relationships, and are passionate about making a positive impact in education, we'd love to have you join our team.

Compensation: Starting at $43,000 annually (Based on education and experience)

Duties & Responsibilities

• Manage substitute teacher assignments and vacancies for assigned schools and markets using SmartFind Express and other scheduling resources.
• Develop and implement recruiting strategies to attract, hire, and retain qualified substitute teachers.
• Source candidates through multiple recruiting channels, including job boards, social media, community partnerships, employee referrals, advertisements, and job fairs.
• Create and maintain job postings and recruitment marketing materials.
• Review applications, screen candidates, conduct phone interviews, and identify qualified applicants for available positions.
• Coordinate and schedule candidate interviews while ensuring a positive and professional candidate experience throughout the hiring process.
• Participate in hiring events, job fairs, and community outreach activities as needed.
• Ensure recruiting and hiring practices comply with employment laws, Equal Employment Opportunity (EEO) guidelines, and company policies.
• Track substitute availability, work hours, attendance, absences, and incident reports.
• Coordinate last-minute substitute coverage to ensure schools are fully staffed each day.
• Maintain accurate records of substitute assignments, employee availability, recruiting activities, and school-specific requests.
• Verify employee hours and attendance for biweekly payroll processing and resolve payroll discrepancies as needed.
• Administer timekeeping and attendance systems while maintaining accurate personnel records.
• Create and maintain substitute teacher handbooks, user guides, and training materials.
• Build and maintain positive relationships with substitute teachers, school administrators, and internal team members.
• Respond professionally to employee and client concerns, address staffing issues, and manage feedback, including online reviews when appropriate.
• Prepare reports related to recruiting, staffing, attendance, payroll, and other operational metrics.
• Handle confidential employee and candidate information with discretion.
• Work independently with minimal supervision while effectively managing multiple priorities in a fast-paced environment.
• Perform other duties as assigned to support business operations and organizational goals.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Minimum of 2 years of experience in recruiting, staffing, operations, human resources, or program management.
• Experience recruiting, interviewing, and hiring employees preferred.
• Previous experience in education staffing, workforce management, or customer service is a plus.
• Must successfully pass a background check and fingerprint clearance.
• Knowledge of employment laws, hiring practices, I-9 compliance, E-Verify, and payroll processes.
• Experience with scheduling software, applicant tracking systems (ATS), payroll systems, and Microsoft Office Suite.
• Strong organizational, time management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to build strong relationships with candidates, employees, schools, and community partners.
• Self-motivated with exceptional attention to detail and the ability to manage multiple priorities.

Work Environment & Physical Requirements

• Position based on-site at the Central Office.
• Monday-Friday, 7:30 AM-4:30 PM (subject to change based on Organization needs)
• Flexibility to work occasional evenings and weekends for recruiting events or staffing needs.
• Occasional light lifting.
• Travel to schools, job fairs, recruitment events, and community outreach activities as needed.

Benefits

• Comprehensive health coverage options or a medical allowance/ In city travel
• Generous paid time off (PTO) to support work-life balance.
• 403(b) retirement plan.
• Employee discounts on select products and services.

Join Teachers Now and help build exceptional substitute teacher teams while ensuring schools have the staffing support they need to help students succeed every day!