Lead Medical Assistant Quincy

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22915 Facility: LOC0017 - 1495 Hancock Street1495 Hancock Street Quincy, MA 02169 Department Name: SMC Ambulatory Quincy Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff. Compensation Pay Range: $24.39 - $32.83 ESSENTIAL FUNCTIONS 1. Demonstrates competency and professional responsibility in the medical assistant role 2. Complies with personnel policies 3. Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs 4. Assists in yearly evaluations (gives feedback, helps with chart reviews) 5. Precepts new employees 6. Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies) 7. Bring issues, questions, or concerns to nursing supervisor 8. Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed 9. Attends workflow meetings as needed 10. Performs 3-5 quarterly chart reviews on each MA 11. Manages daily MA scheduled related to sick calls or rearrangements as necessary 12. Holds monthly MA meeting to inform of policy/workflow changes and updates 13. Facilitates new hire training for Glooko; CGMs; autoclave and sonic; floor duties and how to perform them Technology and Learning a - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization. b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role. JOB REQUIREMENTS Minimum Education - Preferred High School Diploma or equivalent. Completion of certified medical assistant program preferred Minimum Work Experience Minimum 1-2 years as a Medical Assistant Required Classes/Skills - BLS - Basic Life Support Medical Assistant Certification preferred Required additional Knowledge, and Abilities Knowledge of examination, diagnostic and treatment room procedures. Knowledge of common safety hazards and precaution to establish safe work environment. Skilled in assisting with a variety of treatments and medications as directed. Skilled in taking vital signs. Extensive knowledge of medical terminology, anatomy, physiology and English grammar. Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system. Excellent organizational skills. Skilled in establishing and maintaining effective working relationships with patients, medical and other staff. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions. Ability to communicate clearly. Able to both lead and take direction. Weekdays, one weekend shift per month, one holiday per year, two flu clinics every fall Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH) South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in Southeastern Massachusetts. South Shore Health brings together like-minded people who work “As One” toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.