Licensed Insurance Account Manager

Job Description Welcome to Laginess Insurance Agency, where we believe in building lasting relationships and providing exceptional support to our community in the Plymouth, Michigan area. We’re not just an insurance agency; we’re a dedicated team committed to helping our clients navigate their insurance needs with confidence and ease. We’re looking for a bright, enthusiastic, ethical, hard working Personal Lines Insurance Account Manager to join our team. In this role, you’ll be the friendly voice and helpful hand for our valued policyholders, ensuring they feel heard, understood, and well‑cared for. You’ll play a crucial part in maintaining client satisfaction, managing their accounts, and contributing to the positive atmosphere that defines Laginess Insurance Agency. If you have a passion for helping people and a knack for clear communication, you’ll fit right in here. Come grow with us and make a real difference in people’s lives! Benefits Paid Time Off (PTO) Work from Home Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Home work equipment provided Weekly team meetings Team building events Appreciation lunches Collaborative work environment Paid holidays Business casual attire Licensing assistance available Paid licensing continuing education Networking events Paid opportunities to earn insurance designation Community involvement Responsibilities Serve as the primary point of contact for policyholders, addressing inquiries and concerns with a positive attitude. Assist clients with policy changes, insurance questions, renewals, and billing inquiries. Maintain accurate and detailed records of client interactions in the Agency Management System. Proactively identify opportunities to enhance client satisfaction and retention. Collaborate with the sales team to ensure a smooth client onboarding process. Stay updated on insurance products and company policies to provide informed support. Cross-Selling and Selling. Requirements Property & Casualty Insurance License Required. Life Insurance License Preferred. Minimum 2 years of insurance experience. Excellent communication and interpersonal skills. Proficiency in using an Agency Management System. Strong organizational and time-management abilities. A friendly, positive, and patient demeanor. High school diploma or equivalent required; Associate's degree preferred. #J-18808-Ljbffr