Client Support Coordinator

Job Full Description

We are seeking a Client Support Coordinator to join our clients team in Verona! They are a growing financial advisory firm. Their culture is fast-paced, motivational, and focused on improving clients' lives. They offer a great working environment in a beautiful and professional office location. This is your chance to play a vital role in the continued success of the company.

Your primary job duties are to:

• Maintain reception area and conference rooms
• Answer phones and greet clients and other visitors
• Respond to client requests with a high degree of accuracy and outstanding customer service
• Determine which issues require immediate elevation to the Financial Advisor or management
• Assist with incoming and outgoing mail
• Schedule and confirm client review meetings
• Prepare for client review meetings, including data entry and creation of reports
• Prepare, process, scan, and file paperwork and ensure new business and account maintenance is processed successfully
• Prepare and maintain internal reports to meet deadlines
• Send periodic client correspondence and follow up with clients as needed
• Assist with the preparation of and attend client events to maintain relationships
• Perform other administrative tasks as assigned

A successful candidate will need to possess the following skills and attributes:

• High School Diploma or equivalent
• Friendly, positive attitude and strong customer service skills
• Eager to learn
• High level of problem-solving skills
• Ability to stay organized, multitask, and adapt to changing priorities
• Able to work independently and within a team environment
• Ability to manage highly confidential information and execute independent judgement
• Understand and adhere to all relevant compliance policies, procedures, and regulations
• Accept responsibility for personal development through training, collaboration, and teamwork
• Strong verbal and written communication, including strong telephone etiquette
• Proficient in Microsoft Office products and a basic understanding of a contact management system

Qualifications:

• Experience as a front desk receptionist or in an administrative role (strongly preferred)
• Ability to obtain and maintain a notary role

Schedule: Full-time position, Monday-Friday business hours

• Paid vacation and sick time
• Paid Holidays
• 401k/Profit Sharing
• Various bonus rewards
• Health and dental insurance

Pay : $40,000.00 - $50,000.00 per year

Interested candidates can apply many ways:

• Call View phone number on click.appcast.io to speak with an Employment Specialist and set your phone interview
• Submit online application
• Send resumes to

Madison West (Fitchburg), WI
3236
2980 Cahill Main
Suite 106
Fitchburg, WI 53711