Senior Director, Global Social Commerce

Job Description

Job Description

About the Company

 

e.l.f. Beauty, Inc. stands with every eye, lip, face, paw and fin. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, Well People - clean beauty powered by plants, Naturium - high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode skin - developed by Hailey Rhode Bieber, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time

 

In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 29 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

 

Visit our Career Page to learn more about our team: -with-us

Position Summary

e.l.f. Beauty is redefining how brands connect content, creators, community, and commerce. As we continue to lead the next generation of social selling, we are seeking a Senior Director, Global Social Commerce to serve as a strategic and operational leader responsible for scaling e.l.f.'s social commerce ecosystem worldwide.

This is a highly visible leadership role and a critical partner to the VP of Global Connected Commerce. Together, you will define and execute a disruptive vision that positions e.l.f. as the category leader across TikTok Shop and emerging social commerce platforms globally.

The Senior Director will own the global social commerce strategy, commercial performance, merchandising vision, operational excellence, and organizational leadership required to scale across markets. This leader will oversee teams responsible for affiliate commerce, LIVE selling, shop operations, TikTok Shop Partners (TSPs), creator commerce, and platform expansion, while serving as the connective tissue between Brand, IMC, Influencer, Creative, Operations, Finance, and International teams.

This role requires a rare combination of strategic thinking, commercial acumen, operational rigor, and entrepreneurial leadership.

Responsibilities

Own Global TikTok Shop Growth & Commercial Performance

• Lead the global expansion and commercialization of TikTok Shop across North America, Europe, Latin America, and future markets.
• Own revenue growth, GMV, profitability, customer acquisition, and long-term platform health.
• Develop scalable growth strategies across affiliates/creator commerce, LIVE selling, paid traffic, merchandising, and promotional planning.
• Build annual operating plans and investment strategies that unlock category-leading growth.
• Develop profitable operational frameworks to deliver proof points and purchase of TikTok Shop as a commerce and content demand gen channel.

 

Lead Global Merchandising Strategy

• Own end-to-end merchandising strategy across social commerce platforms.
• Define how products are launched, prioritized, priced, bundled, promoted, and optimized within social commerce ecosystems.
• Partner with Product Innovation, Brand, Operations, and International teams to ensure social commerce is embedded into launch planning from inception.
• Build frameworks for hero products, viral products, new launches, and creator-led product discovery.
• Leverage data and emerging consumer signals to influence assortment and commercial strategy.

 

Build and Lead a World-Class Global Team

Lead a high-performing team spanning:

• Affiliate/Creator Commerce
• LIVE Commerce
• Shop Operations
• Platform Expansion
• TikTok Shop Partners (TSPs)
• Social Commerce Analytics
• Develop organizational capabilities, talent, operating models, and best practices that can scale globally.
• Foster a culture of accountability, innovation, speed, and collaboration.
• Serve as a mentor and coach, helping team members grow their careers while delivering exceptional business results.

 

Create the Global Operating System for Social Commerce

• Establish standardized processes, reporting frameworks, governance models, and performance metrics across markets.
• Lead agency and TSP strategy globally, ensuring consistent execution and best-in-class performance.
• Partner with Finance, Supply Chain, and Operations teams to ensure inventory, forecasting, fulfillment, and promotional planning support growth ambitions.
• Build scalable playbooks that allow social commerce programs to expand rapidly into new countries and categories.

 

Integrate Social Commerce Into the Broader Connected Commerce Ecosystem

• Ensure social commerce is fully connected to e.l.f.'s broader commerce strategy across DTC, retailer.com, Amazon, Beauty Squad, CRM, community, and emerging commerce channels.
• Partner with Brand and IMC teams to transform campaigns into commerce-driving ecosystems that connect creators, content, media, and conversion.
• Champion a "connected demand generation" mindset where social commerce serves as both a sales engine and demand-generation platform.
• Drive organizational adoption of social commerce as a core business growth driver rather than a standalone channel.

 

Shape the Future of Social Selling

• Monitor emerging technologies, platforms, creator trends, and consumer behaviors to identify the next wave of growth opportunities.
• Evaluate and pilot new social commerce platforms, creator monetization models, AI-powered commerce experiences, and live shopping innovations.
• Represent e.l.f. externally with platform partners, agencies, industry events, and strategic relationships.
• Influence platform roadmaps through strong partnerships with TikTok and future social commerce ecosystems.

Leadership Expectations

• Strategic Architect; You can see around corners, identify future opportunities, and translate vision into action at an executive level.
• Builder; You thrive in ambiguity, create structure where none exists, and scale businesses from emerging to enterprise.
• Commercial Operator; You understand the levers that drive growth and know how to balance revenue, profitability, customer acquisition, and long-term brand value.
• Connector; You bring together teams, functions, and markets to achieve outcomes that no single group could accomplish alone.
• Culture Carrier; You embody e.l.f.'s values and inspire teams through humility, accountability, optimism, and action.

Requirements

• 10+ years of experience in digital commerce, social commerce, marketplaces, retail media, or related fields.
• Deep expertise in TikTok Shop, creator commerce, affiliate ecosystems, LIVE commerce, and emerging social selling platforms, strong preference in having managed a T5 or beyond category ranking shop.
• Significant experience leading high-growth commerce businesses with meaningful revenue accountability.
• Proven track record building and leading high-performing teams through periods of rapid growth and transformation.
• Strong merchandising, commercial planning, and promotional strategy experience.
• Experience managing agencies, platform partners, and global stakeholders.
• Exceptional leadership, communication, and organizational influence skills.
• Strong analytical and financial acumen with the ability to connect data to business outcomes.
• Global experience preferred, including launching or scaling commerce businesses across international markets.

The base salary range for this role is listed above. 

 

Total compensation includes base salary, annual company-based performance bonus, and equity. Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals. In addition, e.l.f. provides a variety of other benefits to employees, including medical, dental, and vision insurance, a retirement savings plan, gender neutral parental leave, and unlimited paid time off. The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.

 

Compensation components are subject to change at the company’s discretion

 

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

 

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (-job-applicant-privacy-notice) for how your personal information is used and shared.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.