Processing Technician

Job Description

Job Description

Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Processing Technician in our Los Angeles pharmacy. We are looking for a Technician who is obsessed with details and is driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our LA operations run smoothly and to make Mixlab a 100% dependable resource for our customers and veterinarians alike.

 

We are seeking FULL-TIME applicants for hourly roles at $23-25 per hour depending on individual qualifications, license, experience, and skillset. You must be a licensed Pharmacy Technician under the state of California to be considered for the role.

About the Role:

• Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders 
• Ensure accuracy of patient information and records, and update as necessary
• Check for completeness of prescriptions
• Handle customer interactions in a friendly and professional manner
• Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
• Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures
• Maintain an organized work area and upkeep the appearance of the pharmacy
• Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
• Champion the pet parent experience by recommending digital process changes and troubleshooting bugs

About You

• You have experience working in a data processing, fulfillment, or retail role
• You have a customer-focused (and in our case, a pet-focused!) mindset
• You thrive in a fast-paced work environment
• Must be able to remain in a stationary position 50% of the time. Must be able to move boxes holding medications weighing up to 25lbs across the office
• You have excellent communication skills - both written and verbal - and are a collaborative, team-player
• You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure
• You have the ability to learn and adapt to new processes and procedures
• You constantly strive to “wow” clients and patients
• You have a strong sense of ownership and accountability
• You are scrappy and resourceful
• You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary
• You have flexibility to work nights, weekends, and holidays
• MUST LOVE PETS!

What we offer:

• 100% employer-paid health, dental and vision insurance for our employees, effective on the first of the month following your start date
• Paid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenure
• Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases
• Company Stock Options
• Pre-tax commuter benefits, dependent care, HSA and FSA
• Employer-paid short and long-term disability leave, parental leave, and life insurance
• 401k with $300/year match
• Referral bonus payouts of up to $1,000 for a successful referral
• Human and pet wellness benefits, including $650/year allowance for routine pet care through Wagmo
• Discounts on many items through Perkspot
• And more!

This is a full-time, hourly role and the pay depends on individual qualifications, license, experience, and skillset.

Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we’ve established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!

 

We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at View email address on us.fitly.work or call View phone number on us.fitly.work.

 

Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full-time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.