Commercial Relationship Manager

Overview The Commercial Relationship Manager is responsible for profitable business development and monitoring a portfolio of companies with annual gross sales of at least $10 million, with a strong emphasis on customers with higher revenues (at least $20 million). The role involves leading and coordinating with One Bank Partners to create and implement relationship strategies, offering banking solutions based on client needs. Responsibilities Identify and develop profitable new client relationships by leveraging centers of influence, existing clients, and referral sources. Develop and implement a business plan to achieve financial goals and qualitative measures. Collaborate with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships. Attend community and industry forums and conferences to broaden relationship networks and deepen knowledge of trends, practices, services, and competitive landscape. Partner with product partners (Treasury Management, Capital Markets, Wealth Management, etc.) to analyze, evaluate, and develop tailored relationship strategies for each client or prospect. Ensure customer relationships are managed to maximize the opportunity for the bank while considering risk and customer needs. Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met. Utilize consultative selling skills, commercial playbook principles, and call reporting plans to enhance the client experience. Use the Bank’s CRM system for client activity tracking, call reports, and pipeline management. Analyze financial information to determine appropriate credit requests. Monitor ongoing customer financial performance, condition, and industry trends to keep credit exposure at acceptable risk. Partner with Portfolio Managers and Credit Officers on credit requests and adhere to Portfolio Management guidelines. Qualifications Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, or equivalent work experience preferred. Minimum of 6 years Commercial Banking experience, including at least 5 years of sales experience. Formalized commercial credit training or equivalent credit experience required; underwriting experience preferred. Proven track record of partnership with investment bankers to provide strategic and capital market advice. Demonstrated ability to build new and existing client business translating into increased revenue and a positive client experience. Strong business acumen, including detailed financial statement analysis and understanding of accounting principles. Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options. Excellent verbal and written communication skills and ability to negotiate face-to-face. Proficiency in Microsoft Office and familiarity with prospecting and CRM sales tools preferred. Regional/local travel required. Working Conditions Normal office environment with minimal exposure to dust, noise, or temperature extremes. Frequent travel possible depending on assignment. Location Kansas City, Missouri 64112 Compensation & Benefits Base salary is within the grade range for commercial relationship managers, with additional incentive compensation based on performance. Comprehensive benefits programs support physical, financial, emotional, and social well-being. Further details are available at Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions. We consider race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, and any other legally protected status. #J-18808-Ljbffr Fifth Third