IT Engineer
Software Technology Inc
Executive User Support
Provide end user support to preparation of executive/board meetings
Work with a sense of urgency/timeliness to executive needs/requests
Provide guidance to executive administrative staff on incident and request processes
Coordinate connectivity issues with on-site network team
Maintain current stock of executive device travel package
Coordinate with relevant EUS field technicians prior to executive trips
Provide direct, hands-on, support to executive incidents
Responsible for coordinating issuance/provisioning/configuration of executive end user devices
Assist executives with hosting conference room meetings
Coordinate office moves/reconfiguration with Facilities when necessary
Provide conference room support
Desired skills, qualifications, or certifications:
Demonstrated technical knowledge of Apple iOS, iPadOS, macOS.
Demonstrated technical expertise with management of Apple devices with Microsoft Endpoint Manager (Intune)
Demonstrated technical troubleshooting skills with Microsoft Endpoint Manager (Intune) for application and device registration, compliance, and configuration policies etc.
Demonstrated technical knowledge and troubleshooting expertise with Windows OS and Windows applications.
Proficient with iPhone and iPad support including mobile applications
Proficient with collaboration applications such as Microsoft Teams, Microsoft 365 Apps for Enterprise such as Outlook, Yammer etc.
Proficient with conference room support and conference room technology such as Microsoft Teams Rooms.
Vacancy posted 2 days ago
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