Barista - CNS

Barista

The Barista provides exceptional customer service while making hand-crafted, quality beverages. The position will take orders and make coffee, tea and other drinks following standardized recipes and customer specifications. The individual will also operate cash registers and credit card machines. The Barista fields customer complaints or questions while working to maintain good customer relations and speedy delivery of all beverages.

Qualifications:

High school diploma/GED certificate preferred

Valid Texas driver's license or state issued ID card

Possess or can possess a food handler's card within 30 days

Ability to follow oral and written instructions and the ability to communicate effectively

One to two years' experience in customer service environment preferred

Previous work experience as a Barista or server in coffee shop or cafeteria

Willingness to learn new innovative coffee techniques and new equipment

Excellent communication skills

Must have knowledge of food preparation, sanitation, standards and inventory control

Ability to maintain a positive attitude

Basic food handling skills

Ability to use a computer

Ability to assist customers with preferences

Extreme attention to detail

Strong written and oral communication skills

Ability to meet established guidelines

Understand basic math skills

One to two years working in coffee shop or food service establishment responsible for preparing and serving beverages such as drip coffee, expresso-based drinks, tea and other specialty drinks. Previous experience as a Barista preferred.

Major Responsibilities and Duties:

Greets customers/students, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, caf latte, tea, chai, fruit blend drinks, etc. while following approved recipes.

Ability to operate all coffee kiosk equipment

Works to maintain good customer relations and speedy delivery of all beverages and food items.

Arrange coffee kiosk supplies to make attractive displays.

Maintain coffee kiosk in a neat and sanitary manner

Cleans coffee machines, blenders, bean grinders, kiosk areas and food preparation areas.

Records all sales, collects money, operates a cash register and follows all departmental cash handling procedures as required.

Complies with CNS HACCP policies and procedures

May sell food items

Attends training programs as designated.

Assist Kitchen Manager with weekly inventories.

May perform other duties and responsibilities as assigned

Supervisory Responsibilities: None

Equipment Used: Coffee Machine, Espresso Machine, Bean Grinders, Blenders, Cooking Equipment

Working Conditions: Tobacco Free Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. People intensive, typical school environment. Frequent interruptions. Continuous standing, stooping, walking, climbing ladders, bending, pushing and pulling, grasping, squeezing, twisting, reaching (including overhead), must be able to lift and carry items weighing up to 50 pounds. Working indoors in extreme temperatures including hot and cold temperature swings, works with chemicals, exposure to dust, and on slippery or uneven walking surfaces.