Remote Claims Advocate: Complex Case Resolution

First American Home Warranty is seeking a Claims Advocate to resolve highly complex or escalated claims that cannot be handled through standard channels. The role includes investigating and responding to claims, supporting high-priority cases, and assisting customers and contractors across channels. The candidate will explain and navigate claim options, including denial, cash out, replacement, reimbursement, and external reimbursement, while participating in innovative company initiatives and #J-18808-Ljbffr First American