Legal Receptionist

Desired Candidate The ideal candidate can wear every hat in the closet and make things happen. You’re all about tenacity, versatility and grit. You thrive on being the first face and voice people see and hear, and you know how to keep things running smoothly on the front lines. You understand the big picture but can instantly zoom in to even the smallest tasks like phone etiquette, scheduling, and client greetings to make sure nothing falls through the cracks. You are NOT looking for a boring and easy job, and you put 110 percent into everything you do. You’re disciplined, professional, and don’t settle for anything less than excellence. You thrive in a growing, changing and ever‑evolving atmosphere. You want to be part of a strong culture, you work well with innovation, and you are not afraid of AI. You accept criticism well and use it to constantly improve your skills and abilities. Who We Are Our personal injury firm is constantly growing, and we want you to join our work family and grow with us. Our company culture is important, we offer a drama free working environment. We are a close‑knit work family and often have company events, retreats, lunches, dinners, boat days, etc. to show our employees how we value and appreciate them. What We Do Our Mission is to empower our community by providing client focused service, one car crash at a time. We help our (injured) clients find medical care and we work with insurance adjusters to get our clients compensated for their medical bills and injuries. Insurance companies are corporate giants that we sometimes have to fight with to get justice for our clients. If you can serve up a good argument, you’re going to love this job. General Duties Greet clients and visitors with professionalism and warmth Answer high‑volume calls and route them appropriately Manage front desk operations and maintain an organized reception area Schedule consultations and meetings for attorneys and staff Log and track voicemails and client messages for follow‑up Open and sort mail, scan and file incoming documents Monitor and manage general firm inbox Assist with new client intake process and distribute intake forms Provide updates to clients on appointment times and general case status when approved Handle time‑sensitive legal documents with accuracy and confidentiality Support attorneys and case managers with administrative needs as requested Independence and Decision Making Guided by general procedures and professional norms Periodic checks on accuracy, quality, and timeliness of outcomes Complexity and Problem Solving Must find solutions to modestly technical or operational problems Solutions generally resolved using conventional or standard procedures Schedule Monday to Friday from 9:00 AM to 5:00 PM Job Type Full time Expected hours: 40 per week Compensation $20/hr – $25/hr (DOE) Work Culture Team‑oriented Cooperative and collaborative Ideal Candidate Dependable and more reliable than spontaneous Has high stress tolerance and thrives in a high pressure environment Paid Sick Time Paid Vacation Time Disability insurance Vision insurance Flexible spending account Free parking Health insurance Health savings account Life insurance Opportunities for advancement 401(k) No Travel No travel Experience Microsoft Word and Outlook: 1 year (required) Legal Assistant or Receptionist: 1 year (required) Legal case management: 1 year (preferred) #J-18808-Ljbffr