Experience Business Partner

Senior Manager Experience Business Partnering

You will be primary contact between the Proposition Owner and other Team Leaders and the Experience team on the agreed Experience team services. You will support Proposition Owners in delivery of valuable and viable propositions to our chosen audiences and help deliver revenue and other goals in consideration of the Association's overarching purpose, financial performance and audience reach. You will report to the Director - Experience Business Partnering. This role equivalent to a Senior Manager but as an individual contributor.

You Will:

• Work together with leaders to design a compelling set of programs, campaigns and solutions to meet proposition strategies that resonate with clearly defined audience segments and satisfy revenue and Return on Experience Investment. Provide guidance to shape programs (stories, services and solutions) that deliver the message and purpose-based outcomes
• Align with the Segmentation & Proposition Support team to ensure requests meet clearly defined audience segments and propositions to create revenue. Work with the Managers to develop strategies that ensure new solutions, services, and stories align to journeys. These journeys should allow our chosen audience to view the right content in the right channel at the right time, resulting in the right reaction or outcome.
• Work in collaboration with Experience Delivery Manager who will submit briefs to initiate program workflows and ensure programs deliver to specifications.
• Work in collaboration with Experience Service Manager who will ensure that areas of our kept informed of progress, manage any service incidents or escalations and maintain an up-to-date experience service catalog.
• Consider and advise on appropriate brand activation strategies appropriate for delivery.
• Work with the Experience Insights, Intelligence and Analytics (IIA) team to gain clear understanding of our audience/segments to ensure Association services/solutions/stories create audience value.
• Use a hybrid work schedule

You Have:

• Bachelor's degree
• 8+ years experience in marketing, digital content management, digital content development or related field.
• Experience creating services, solutions, and stories that provide meaningful experiences to users through use centric(UX) design.
• Experience delivering across multiple channels

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

The Annual Salary Range for this role is: $105,000-$135,000

Please note, this is a standard range and exact compensation may vary based on experience and location. If you'd like to understand more on the salary range, please contact the recruiter listed on this posting.

If you're interested in this role, please apply before 30 June 2025

While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California.