PC Support Specialist

Security Clearance Verifiable DoD Secret (or higher) is Required Certifications Must have verifiable CompTIA Security+ Certification Job Overview FedTec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off‑the‑shelf software adaptation, or hardware optimization. Primary Duties and Responsibilities Perform planning, design, and installation of new and existing personal computer systems Consult with end users to determine hardware and software needs based on operational requirements Develop programs or select and customize commercial off‑the‑shelf (COTS) software to meet identified needs Install, configure, and maintain computer hardware, peripheral devices, and associated system software Administer and maintain telecommunications protocols as required Provide troubleshooting, diagnostic support, and resolution for hardware and software issues Train and support end users in the use of computer systems, software, and hardware tools Document system configurations, processes, and user instructions Ensure compliance with organizational policies regarding IT security and system access Basic Qualifications – Required Education, Certifications, Skills, and Experience Bachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experience Demonstrated experience supporting PC hardware, software, and peripherals in a mid‑to‑large scale environment Strong analytical and problem‑solving skills Ability to work independently as well as in a collaborative team environment Excellent verbal and written communication skills Benefits Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well‑being Time to Recharge: Generous paid time off to relax and rejuvenate Financial Security: 401(k), company‑paid short‑and‑long term disability, life insurance, and additional voluntary coverage Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while Learning & Development programs support your career growth Fitness & Wellness: The FedTec Fit Program includes an on‑staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support Commitment to Non-Discrimination As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contribution. We welcome you to apply by submitting your resume. #J-18808-Ljbffr FedTec