Kitchen Supervisor

Kitchen Supervisor

As a vital member of the Food and Nutrition Services team, Kitchen Supervisor plays an essential role in supporting the therapeutic environment by preparing and serving nutritious, well-balanced meals to patients and staff. With a focus on compassion, consistency, and safety, this role contributes to the overall wellness and recovery journey of those in our care.

Primary Duties/Responsibilities:

• Promote the mission, values and vision of the organization.
• Provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
• Completes production records and temperatures for foods.
• Ensures production records are filled out for each meal and all food is accounted for each shift.
• Ensures all special dietary needs are met according to the menu.
• Ensures temperatures are logged for each food item before leaving the main kitchen, and proper temperatures are met and maintained to HACCP standards.
• Cleans kitchen equipment.
• Follows weekly cleaning schedule for all equipment and ensures equipment is in proper working order.
• Reports any equipment repairs immediately to the Food Services Manager.
• Ensures food is not left at improper temperatures, prevents cross contamination of foods, and ensures a safe environment for the patients and staff.
• Has completed HACCP workbook and passed successfully.
• Follows assigned diets per the menu and patients diet information.
• Follows proper sanitation practices such as daily cleaning and proper storage.
• Ensures that temperature sheets are completed daily.
• Removes empty boxes and trash throughout the shift.
• Follows the clean-as-you-go practice and is evident when the kitchen is inspected.
• Meets the local Health Department standards on personal hygiene (grooming) and adheres to the infection control policy on sickness.
• Is sensitive to cultural diversity issues, treats patients as an individual, and considers the culture of the patients when providing care and treatment.
• Is knowledgeable about care and treatment needs of patients of different ages.
• Provides individualized care and treatment that is consistent with/sensitive to the age and life span developmental needs of each patient.
• Manages kitchen inventory and places food and supply orders as needed.
• Maintains staffing schedules and fills open shifts as necessary.
• Trains newly onboarded employees.
• Monitors and supports positive patient interaction and satisfaction.
• Fills schedule gaps to accommodate time off requests.
• Floats between both hospital locations as needed.
• Performs other duties as required.

Qualifications Required:

• High School Diploma or GED equivalent with combination of education and work experience, required; Associates Degree, Culinary Certification, preferred.
• Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
• Must be alert at all times; pay close attention to details.
• Must be able to work under stress on a regular or continuous basis
• Minimum of one (1) year experience in the food service hospital or long-term care setting, behavioral healthcare/mental health industry, preferred.
• Ability to work flexible schedules and shifts, required.
• Must be able to obtain and maintain ServSafe, CPR and CPI Certification.
• Relevant computer software and hardware applications proficiency Word, Excel, PowerPoint, Outlook, Electronic Medical Records, Billing Systems and/or other scheduling applications.

Skills:

• Demonstrates basic knowledge regarding therapeutic communication and crisis intervention techniques.
• Ability to understand the organization's mission, vision, and values and how these guide practice.
• Ability to apply sensitivity to cultural diversity issues, treat residents as an individual, and knowledge of care and treatment needs of patients of different ages.
• Ability to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
• Ability to apply sound judgment beyond a specific set of instructions and apply knowledge to different situations.
• Ability to read, and write legibly in English; comprehend medical terminology, to work as a team member, and relate in an intelligent manner to patient, staff, and visitors.
• Ability to complete all company training requirements, certifications and competencies during orientation, onboarding and annually.
• Ability to communicate effectively with all levels within the facility, in addition to a variety of outside customers.
• Ability to maintain quality, safety, and infection control standards.
• Ability to thoroughly and effectively document all work performed in the position.
• Ability to work with computers and the necessary software typically used by the department.
• Ability to work independently, as well as part of a team.
• Manage multiple tasks; ability to work accurately, with attention to detail.
• Ability to handle highly sensitive and confidential information.
• Ability to understand and follow safety procedures.
• Ability to work in a fast-paced, high-energy environment. Excellent interpersonal and customer-facing skills.