Senior AR Specialist
$38 per hourKforce has a client that is seeking a Senior AR Specialist in Woonsocket, RI. Summary: This role owns the billing-to-cash cycle in a high-volume environment, managing customer billing, cash application, and discrepancy resolution while partnering closely with Sales and Customer Service. The ideal candidate has proven success in a fast-paced environment with a high degree of ownership and a track record of keeping cash applied cleanly and customer accounts current. This position is a key contributor to the monthly close process, with the opportunity to expand into a global role. Key Responsibilities:
- Manage customer billing, credit memos, and refunds
- Apply customer payments accurately and timely; research and resolve billing and payment discrepancies
- Partner with Sales and Customer Service to investigate and resolve customer billing issues timely
- Assist with customer collections as needed
- Review daily bank activity and match transactions within the system
- Research and clear unapplied cash and payment discrepancies
- Monitor integration dashboards, identify failed transactions, and resolve or escalate issues as needed
- Support month-end close activities related to billing and cash application
- Maintain accurate documentation of billing, payments, and account resolutions
- Serve as a subject matter resource for AR processes, mentoring junior team members as needed
- Proven success in a high-volume Accounts Receivable role with a high degree of ownership
- Strong cash application, reconciliation, and discrepancy-research skills
- Detail-oriented with the ability to work cross-functionally and independently
- Strong analytical and problem-solving abilities
- Excellent communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- NetSuite experience strongly preferred
- Salesforce experience preferred
- Experience supporting month-end close processes
- Experience working in a global or multi-entity environment
- Experience mentoring or supporting AR team members
- Billing & Invoicing
- Cash Application
- Accounts Receivable
- Discrepancy Resolution
- NetSuite
- Salesforce
- Bank Reconciliation
- Collections Support
- Month-End Close
- Cross-Functional Collaboration
- Data Analysis
- Attention to Detail
- Problem Solving
- Customer Relationship Management
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