Sommelier

Job Details Level: Entry Job Location: New York, NY 10013 Job Category: Restaurant - Food Service Position Type: Full Time Salary Range: $14.00 - $14.00 Hourly Job Shift: Any Benefits Compensation Band: $14.00 per hour plus applicable tips. We offer a comprehensive benefits package including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, dining discounts, and additional benefits after required wait periods. We encourage long-term growth and development opportunities. Responsibilities Drive the guest experience in accordance with restaurant goals through prioritization of beverage sales, service, and pairing Serve alcoholic beverages responsibly Produce and serve beverage according to restaurant specifications Proactively seek opportunities for sales, in line with guests’ preferred experience Ensure food and beverage arrive to guests quickly and correctly Ensure that beverages are served at the right temperature and within the proper serving ware Ensure proper table maintenance, including water service, bussing, and crumbing Assist other Front of House team members to execute menu according to service pacing Utilize the POS system correctly and confidently for order entry and payment processing Assist the Host Team in table turn time management and resetting for the next seating Gain full knowledge of Momofuku and the restaurant and utilize it to answer FAQs Gain full knowledge of food and beverage menus, including but not limited to ingredient provenance and simple descriptions of unfamiliar ingredients or preparation methods Build relationships with guests to facilitate return visits or private event bookings Communicate any menu changes and stock changes to Beverage Manager and relevant staff, including ordering needs Ensure all BTG, Wine Pairing wastage and corked bottles are properly documented Continuously suggest program refinements to Beverage Manager, Chefs and Front of House Managers Maintain accuracy of pre-service beverage notes Assist the Front of House Managers in defining and enforcing beverage service standards Maintain cleanliness and organization of service areas throughout the shift Effectively and respectfully communicate service and/or guest irregularities Constantly push to creatively interpret positive guest relations and industry standards Adhere to grooming and dress code guidelines Assist teammates to anticipate all other Front of House needs Required Qualifications Minimum 1 year of Sommelier or other wine-focused service position in a moderate to high volume, upscale restaurant Solid foundational knowledge of wine required, other beverage knowledge such as spirits, N/A bev, etc preferred and welcomed Team-focused mindset and empathetic approach to collaboration A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills Excellent communication, organizational, and interpersonal skills Ability to remain calm under pressure and resolve guest conflict Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team Ability to demonstrate quick thinking and adaptability in a constantly changing environment Preferred Qualifications Minimum 2 years Sommelier or other wine-focused service position in moderate to high volume, upscale restaurant Proven ability to consistently generate a high level of beverage sales daily, including upper echelon wine bottles Consistently contribute to the expansion and versatility of the wine list to the benefit of the overall program Continued self-education and expansion of beverage knowledge base following proven mastery of Momofuku’s beverage program History of educating the service team effectively on wine, beer, sake, spirits and N/A bev Proven ability to perform the responsibilities of all Front of House service positions Ability to train new sommeliers in all aspects and responsibilities of the role A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Equal Opportunity Employer Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. #J-18808-Ljbffr Momofuku