Senior Specialist - Architecture

Required SkillsJavaJ2EE Application SupportProduction Support L3Incident Problem ManagementLinuxUnixSQL Database QueriesRoot Cause Analysis RCAITIL ProcessesApplication Performance TuningExperienced L3 Support Engineer with strong expertise in Splunk Dynatrace Java application support and Production Support The ideal candidate will be responsible for analyzing complex production issues monitoring application performance troubleshooting incidents identifying root causes and ensuring high availability of critical enterprise applications The role requires close collaboration with development infrastructure and business teams to provide proactive support and continuous service improvementsKey ResponsibilitiesProvide L3 production support for Javabased enterprise applicationsMonitor application health performance and availability using Splunk and DynatraceInvestigate and resolve critical production incidents within SLA timelinesPerform root cause analysis and implement permanent fixes for recurring issuesAnalyze application logs JVM metrics system performance and transaction tracesCreate dashboards s and reports in Splunk and DynatraceCollaborate with development teams to troubleshoot application defects and performance bottlenecksSupport deployment activities production releases and postdeployment validationsPerform capacity planning trend analysis and proactive monitoring