Patient Service Representative

Patient Service Representative

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $18.00 - $29.46/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Join our Patient Service Representative team. As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship-based care, organizational mission, and core values.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

Where You'll Work

At St. Anthony Hospital, a distinguished Magnet-recognized facility, our Outpatient Cardiac and Pulmonary Rehabilitation department offers comprehensive, individualized treatment plans to help patients make meaningful lifestyle changes. Our multidisciplinary team, including nurses, exercise physiologists, and dietitians, is dedicated to improving quality of life through a holistic approach. Cardiac Rehabilitation is a critical component of recovery after heart procedures such as myocardial infarction, heart failure, and valve replacement. Pulmonary Rehabilitation assists patients with chronic respiratory conditions like chronic obstructive pulmonary disease, pulmonary hypertension, and asthma. Our patients receive personalized exercise, nutrition, and stress management guidance while emphasizing enhanced respiratory function and overall well-being. We operate Monday-Friday, 7:00 AM - 4:30 PM, ensuring a healthy work-life balance for our staff while maintaining a supportive, resource-rich environment.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.