Human Resources Business Partner II_JOR

Human Resources Business Partner II – Employee Relations – JOR The HRBP II – Employee Relations leads employee relations case management, including fact‑finding, conflict resolution, performance improvement support, and separation processes. This role operates with a high degree of independence and manages sensitive and complex workplace matters while providing thoughtful guidance to leaders and supporting resolution of workplace concerns by embracing NYAP’s values of caring for people, connecting communities and promoting peace. Benefits 33 Paid days off each year (11 holidays + 22 days PTO) Healthcare Benefits for you and your family Pet insurance with discounts and reimbursements Competitive salaries and benefits, including a 401(k) Summer Hours Off (Half‑day Fridays and Work Anniversary Trips) Mileage Reimbursement, Phone Allowance Student Loan Repayment Assistance, CEU’s and ongoing trainings/education Responsibilities Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies Lead employee relations matters from intake through resolution, ensuring timely follow‑through and thoughtful communication Guide performance improvement efforts, including Success Plans, in a manner that promotes accountability, clarity, and employee growth Conduct fact‑finding activities and interviews with involved parties to support thorough and objective review processes Facilitate conflict resolution and difficult conversations with a solutions‑focused and respectful approach Oversee grievance processes and related documentation to support consistency and NYAP practice/policy alignment Manage termination and separation processes with compassion, attention to policy, communication, and NYAP/ORR/Federal/State standards Provide guidance and partnership to leadership on employee relations matters and workplace concerns Ensure compliance with NYAP, ORR, Federal and State policies in employee relations practices Assess employee relations concerns and recommend appropriate next steps in partnership with leadership Prepare summaries and recommendations to support informed decision‑making in employee relations matters Identify patterns or recurring themes in employee relations matters and elevate concerns as appropriate Perform other duties as requested Minimum Qualifications Bachelor’s degree or HR certification required 3+ years of HR experience, with a focus on employee relations or workplace investigations Strong analytical, communication, and conflict resolution skills Strong verbal and written communication skills Proficiency in assessing situations, prioritizing competing needs, and recommending practical next steps Working knowledge of employment practices, organizational policy application, and documentation standards Bilingual English/Spanish fluency preferred but not required Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers, as well as software including word processing, spreadsheet, and database programs Other Skills Sensitivity to cultural diversity Enthusiastic self‑starter Works well independently and as a team member Attention to detail and ability to maintain accurate records Proficiency in managing multiple priorities and meeting deadlines in a fast‑paced environment Supports agency goals, colleagues and ORR liaisons Physical Demands Use of manual dexterity, tactile, visual, and audio acuity Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Equal Employment Opportunity We are an Equal Opportunity Employer who celebrates diversity and is committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. An Equal Opportunity Employer, including disability/veterans. #J-18808-Ljbffr National Youth Advocate Program (NYAP)