Manager, FP&A Labor Finance and Productivity

Job Description

Job Description

Company Description

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a Manager, FP&A Labor Finance and Productivity to join our growing team!

Job Description

National Vision, Inc. (NVI), one of the largest optical retailers in the United States, is transforming how Finance supports operational decision-making, labor productivity, and enterprise performance. The Manager, FP&A – Labor Finance & Productivity will serve as the enterprise finance lead for labor planning, labor analytics, and productivity insight across one of the company's largest controllable expense categories.

What Would You Do? The Specifics.

• Owns enterprise labor forecasting, budgeting, and long-range planning across all brands, ensuring alignment between operating assumptions, workforce plans, and financial commitments.
• Leads monthly, quarterly, and annual labor planning cycles, including labor targets, productivity assumptions, wage inflation modeling, incentive expectations, and risk/opportunity assessments.
• Serves as Finance business partner to Workforce Management and Store Operations, providing independent financial insight on staffing models, scheduling assumptions, productivity opportunities, and cost efficiency.
• Oversees labor analytics across store associates, management labor, optometrist labor, and incentive compensation programs, delivering consistent and decision-grade visibility at the store, district, region, brand, and enterprise levels.
• Develops and governs key labor performance metrics including labor percent of sales, sales per labor hour, hours per transaction, wage rate trends, overtime, incentive productivity, provider utilization, and forecast accuracy.
• Partners with teams responsible for optometrist staffing and coverage models to evaluate doctor scheduling economics, contract cost trends, remote and hybrid service models, utilization levels, vacancy risk, and financial impacts to capacity.
• Leads scenario modeling and business case analysis for wage changes, incentive plan adjustments, labor productivity initiatives, operating hour changes, staffing model revisions, remote exam strategies, and other strategic decisions.
• Owns labor variance analysis versus forecast, budget, prior year, and operational targets, identifying root causes and translating findings into actionable recommendations.
• Develops and deploys nimble, revenue connected labor planning models that support real time workforce decisions and provide rapid, accurate assessment of P&L implications resulting from revenue shifts and business changes
• Establishes and governs labor-related financial controls, including labor accrual accuracy, incentive payout forecasting, payroll trend validation, assumption governance, and reconciliation across payroll, workforce management, finance, and BI systems.
• Partners with Payroll, HR, Accounting, and field leadership to improve confidence in labor data, ensure timely issue resolution, and maintain alignment between operational and financial reporting.
• Leads modernization of labor reporting tools and processes through Power BI, Oracle EPM, and automated datasets, enabling faster insight, reduced manual effort, and improved self-service analytics.
• Builds recurring executive reporting packages and leadership narratives that clearly communicate labor performance, productivity trends, emerging risks, and margin opportunities.
• Facilitates weekly and monthly cross-functional labor review cadences that align Finance, Workforce Management, Operations, and leadership around assumptions, performance, actions, and accountability.
• Supports store portfolio decisions by quantifying labor economics related to store openings, closures, remodels, traffic changes, productivity gaps, and remediation opportunities.
• Demonstrates initiative, ownership, and accountability by proactively identifying issues, challenging assumptions, raising standards, and driving continuous improvement across labor finance processes.

Qualifications

 

Work Experience

• 7+ years Progressive experience in FP&A, labor finance, retail finance, workforce analytics, or operational finance, ideally in a multi-unit retail, healthcare retail, or consumer-facing environment ((Required))

Education

• Four year college degree or equivalent experience. Finance, Accounting, Economics, Business, or related field (Required)
• Master's Degree (Preferred)

Additional Skills

• Strong understanding of labor economics, productivity management, incentive compensation, and multi-unit retail operating models (Required)
• Experience supporting budgeting, forecasting, and scenario modeling for large labor cost structures (Required)
• Strong analytical and problem-solving skills, with ability to translate complex data into clear business insight (Required)
• Advanced proficiency in Microsoft Excel; experience with Power BI (Required)
• Experience with Oracle ERP & EPM, SAP BPC, Adaptive, Anaplan, or similar planning tools (Required)
• Ability to reconcile data across multiple systems and improve reporting accuracy (Required)
• Ability to communicate clearly and confidently with senior leadership and operating partners (Required)
• Self-starter with strong ownership mindset, curiosity, sound judgment, and continuous improvement orientation (Required)

Travel Requirements

• 20% Travel required

Additional Information

Taking Care of our People!

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.