Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

Magic Valley Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $14 - $16 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday, Tuesday, Thursday, and Friday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• General hospital cleaning

Why choose Magic Valley Veterinary Hospital?

At Magic Valley Veterinary Hospital, we pride ourselves on our unwavering commitment to providing compassionate care for pets and their families. Our team of six experienced veterinarians and dedicated veterinary professionals is passionate about nurturing the bond between humans and animals. We proudly care for dogs, cats, and pocket pets, offering personalized treatment plans tailored to each pet's unique needs.

With state-of-the-art facilities and a warm, welcoming atmosphere, we strive to create a positive experience for both pets and their owners at every visit. From routine wellness care to more specialized medical needs, our team is dedicated to providing thoughtful, high-quality veterinary care throughout every stage of your pet's life.