Central Intake Assessor - Human Services Program Representative 2

Working Title: Central Intake Assessor

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID : 94462

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/26/2026

• Closing Date : 06/08/2026

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS - Central Office / OIG-LIC MII Central Intake 2

• Work Shift/Work Hours : Day Shift / 8:00am to 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities ( : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework ( for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

The Central Intake Assessor position exists to execute the responsibilities of the Commissioner of Human Services pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA). The incumbent assesses complex allegations of maltreatment and licensing violations within a wide range of public and private facilities including residential and non-residential mental health and substance use disorder treatment programs, detoxification services, withdrawal management services, community based adult foster care homes, and home and community based services including: community residential settings, day service facilities, integrated community supports, and residential service facilities.

Responsibilities include:

• Making determinations of imminent risk and assuring that proper lead agencies and emergency protection services are notified to assure the health and safety of children and vulnerable adults.

• Interpreting the requirements of HSLA, MOMA, VAA, and other state and federal statutes regarding complicated data privacy issues.

• Exercising extensive independent judgement regarding actions that may be subject to administrative appeal and are often of high public visibility with significant policy and political impact statewide.

• Requires a broad administrative understanding of the Minnesota human services delivery system, as well as deep technical knowledge of the administrative rules and statutes that govern the more than 25 different types of services licensed directly or indirectly by the Department of Human Services.

• Serves as a technical expert in resolving difficult problems in the full range of facilities licensed by the Department of Human Services.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of experience providing or managing services delivered in Department of Human Services or other state licensed programs, investigating licensed programs, regulating state licensed services, or providing county adult or child protective services.

Experience must demonstrate the following:

• Collecting and analyzing information.

• Obtaining and documenting information in multiple databases.

• Conducting interviews utilizing interviewing techniques or investigative methodologies.

• Working knowledge of the laws and rules that apply to mental health and substance use disorder services.

• Interpreting investigative data into clear and concise written and oral communications.

Preferred Qualifications

• Oversight of, or monitoring compliance with state and federal rules, regulations, and laws governing licensed and regulated mental health and substance use disorder treatment programs.

• Ability to apply and interpret all applicable MN Rules including those pertaining to services provided by the Department of Human Services and the Minnesota Department of Health.

• Knowledge of current methods of delivering service to vulnerable children and adults.

• Variety of experiences working effectively with others from different backgrounds and cultures.

• Knowledge of the role and function of other investigative agencies and law enforcement.

• Ability to organize and prioritize work, and work effectively in a team.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully completes a background investigation prior to employment, including the following components:

• Criminal background check

• Fingerprinting check (MNJIS/CJIS)

• Reference check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at View phone number on click.appcast.io or email View email address on click.appcast.io . Please indicate what assistance is needed.