Stewarding Supervisor

Stewarding Supervisor

Oversee the stewarding team to ensure the highest standards of cleanliness, sanitation, and organization across all culinary and food & beverage service areas at Hotel Bennett. The Stewarding Supervisor is responsible for maintaining luxury hospitality standards by ensuring all equipment, dishware, and kitchen environments are maintained at exceptional levels of cleanliness and operational readiness. This position supports culinary and banquet operations while ensuring compliance with sanitation regulations, safety standards, and the elevated service expectations of a luxury hotel environment.

Essential Job Functions

• Supervise stewarding staff during assigned shifts to ensure proper cleaning, sanitation, and organization of all kitchen equipment, utensils, cookware, and dishware.

• Ensure all dishes, glassware, utensils, and kitchen equipment are thoroughly cleaned, sanitized, polished, and stored according to Hotel Bennett luxury hospitality standards and health department regulations.

• Develop, implement, and maintain daily, weekly, and monthly stewarding cleaning schedules.

• Oversee deep cleaning initiatives including kitchen equipment, hood systems, floors, drains, walk-ins, storage areas, walls, shelving, and service corridors.

• Assign stewarding team members to specific cleaning zones and responsibilities each shift.

• Maintain organization of stewarding areas including chemical storage, equipment rooms, dish stations, pot wash areas, and china/glassware storage.

• Ensure proper organization and storage of china, glassware, silverware, cookware, and kitchen equipment.

• Maintain cleaning logs, checklists, and sanitation documentation.

• Train stewarding team members on proper cleaning procedures, sanitation standards, dish machine operation, and chemical safety.

• Monitor dishwashing operations to ensure efficiency and proper chemical usage.

• Maintain waste management procedures including trash removal, recycling, grease disposal, and cardboard breakdown.

• Coordinate with culinary leadership and Food & Beverage management to ensure proper steward staffing levels based on operational needs.

• Foster a positive, professional work environment reflecting the service culture of Hotel Bennett and the Salamander Collection.

Additional Responsibilities – Luxury Hotel Standards

China, Glassware & Silver Inventory Control

• Maintain accurate inventory of all china, glassware, silverware, and service equipment used across restaurants, banquets, and bars.

• Conduct regular inventory counts and report shortages, damages, or replacement needs to Food & Beverage leadership.

• Ensure proper storage, organization, and handling procedures to protect high-value service items.

• Coordinate with culinary and banquet teams to ensure service equipment is staged and available for daily operations and large events.

Breakage Tracking & Cost Control

• Monitor and track china, glassware, and equipment breakage through stewarding reports.

• Identify trends and recommend procedures to reduce loss and improve handling.

• Maintain documentation of breakage and equipment damage to support departmental cost control initiatives.

• Train team members on proper handling procedures to reduce unnecessary replacement costs.

Banquet Stewarding Support

• Coordinate stewarding support for large-scale banquets, weddings, and events.

• Ensure timely delivery, cleaning, and staging of banquet equipment and service items.

• Work closely with banquet chefs and event managers to maintain organization and cleanliness during events.

• Ensure banquet equipment is cleaned, sanitized, and returned to designated storage areas following events.

Education / Experience

• Must be 18 years of age or older.

• High school diploma or equivalent preferred.

• Minimum 2–3 years of stewarding or kitchen sanitation experience, preferably in a luxury hotel, resort, or high-volume restaurant environment.

• Previous supervisory or leadership experience preferred.

• Knowledge of commercial dish machines and sanitation procedures required.

Requirements

• Strong knowledge of kitchen sanitation and cleaning procedures.

• Ability to supervise, motivate, and train a team of stewarding professionals.

• Knowledge of proper chemical handling and sanitation standards.

• Ability to maintain organization and cleanliness across multiple kitchen and banquet service areas.

• Capable of multitasking effectively under pressure in a fast-paced luxury hotel environment.

• Ability to operate and maintain dishwashing machines, pot sinks, floor scrubbers, trash compactors, and other cleaning equipment.

• Must be able to obtain any required sanitation certifications required by local or state agencies.

• Must be available to work nights, weekends, and holidays.

• Strong communication and teamwork skills.

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

Physical Demands

• Most work tasks are performed indoors in kitchen environments where temperatures may vary from coolers/freezers (-10°F) to hot kitchen areas (+110°F).

• Must be able to stand and walk for extended periods of time (8+ hours).

• Must be able to lift and carry up to 50 pounds regularly and push or pull carts up to 250 pounds occasionally.

• Must be able to bend, stoop, squat, and reach frequently to perform cleaning tasks.

• Requires manual dexterity to operate dish machines and cleaning equipment.

• The worker is subject to noise levels requiring raised voices during communication.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.