Inside Sales Specialist

Inside Sales Specialist

Job Category: Sales

Full-Time

On-site

Tallahassee, FL 32303, USA

Job Details

Description

At RJ Young, we provide business technology solutions that empower people to work smarter. For over 70 years, we've been a trusted partner to small businesses, organizations, and large enterprises, boosting performance through office technology, expertly managed IT services, smart security systems, and unified communications.

With a team of more than 700 professionals in 29 locations across the Southeast, we deliver responsive service with a local touch. At the core of everything we do are our values: honoring our people, supporting our customers, and promoting the communities we serve.

Every product and service we offer is backed by our We Make It Right Guarantee.

What's The Opportunity?

As an Inside Sales Specialist, you'll play a critical role in our sales process by engaging with prospects at the earliest stages. You'll handle inbound inquiries, perform outbound outreach, and ensure qualified leads are delivered to our Account Executives with accurate and thorough information.

What Will You Do?

• Answer inbound phone calls, web leads, emails, and live chats
• Perform outbound calls and emails to qualify potential and existing customers
• Research and gather detailed information on leads to support the sales team
• Enter and maintain accurate data in the CRM system
• Follow up with Account Executives to ensure timely lead handoff
• Cold call prospects to help set appointments for the sales team
• Confidently use Microsoft Office tools, including Excel and Word

What You Bring To The Table?

• Bachelor's degree in communication, business, marketing, or a related field
• 23 years of experience in a similar inside sales or customer-facing sales role (preferred)
• Strong communication and interpersonal skills
• Comfort working in a fast-paced, professional office environment
• Ability to sit for extended periods of time
• Strong organizational skills and attention to detail

Top Benefits

• 401(k) retirement account
• Education assistance in a field related to your employment with RJ Young Company
• Medical, dental, vision, life, and disability insurance
• Incentive Programs
• Employee Assistance Program (EAP)

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Required

Competitive

Expert

Creative Thinking

Expert

Customer Service

Expert

Multitasking

Expert

Problem Solving

Expert

Self-Management

Expert

Education

Required

Bachelors or better in Business Administration.

Bachelors or better in Communication.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.