Senior Manager

Senior Manager

As a Senior Manager, you help bring strategy to life. Partnering with the General Manager, you lead by example to deliver great guest experiences, develop your team, and uphold AMC's Values—focusing on inclusion, accountability, and operational excellence every shift.

Why Work at AMC?

At AMC, gain valuable experience and enjoy great benefits:

• Opportunities to build strong communication, leadership, and time management skills
• Career advancement paths for those ready to grow
• Opportunity to learn, network, and collaborate with colleagues and industry partners at the annual AMC Connections Conference—hosted in a new, exciting city each year (all expenses paid)
• Quarterly and annual bonus potential
• Accrued vacation and absentee time plus additional days off during the summer
• Comprehensive medical, dental, and vision coverage
• Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
• 401(k) match to support your financial goals
• Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
• Special savings on AMC gift cards
• And of course—FREE movies at any AMC nationwide and the ability to provide up to 8 friends and family movie passes

Compensation

AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.

What You'll Be Doing

Daily Weekly Responsibilities

• Engage guests with an experience that is friendly, fast, and fun—supported by clean facilities and efficient service.
• Assist the General Manager in overseeing day-to-day departmental functions and operations, ensuring smooth execution across all areas.
• Actively participate in operations through MBWA (Managing By Walking Around) to reinforce guest focus and team effectiveness.
• Help prepare and manage the performance schedules to optimize revenue and satisfaction.
• Complete and analyze weekly concession reports for accuracy and actionable insights.
• Ensure theatre systems and controls are accurate and operating with integrity.
• Use data and business reports to drive decisions that support revenue growth, guest satisfaction, and operational efficiency.
• Support the General Manager in the execution and delivery of weekly and monthly theatre goals, budgets, and objectives.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Use strategic planning, business insight, and guest-centered thinking to drive results—especially in Food & Beverage.
• Complete all other functions and assignments as assigned by the General Manager, Senior Vice President, Vice President, or Director of Operations.
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC's Management Work Schedule Policy.

Leadership

• Guide managers in achieving departmental goals while reinforcing ownership and accountability.
• Support the General manager in setting the tone for AMC's Values, behaviors, and expectations across the theatre.
• Uphold AMC's Business Practice Standards and follow all established company policies and procedures.
• Model AMC's Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
• Adhere to and uphold AMC's appearance standards, including Wardrobe 101.
• Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
• Do the right thing by addressing concerns promptly and directly. If you see something, say something—speak up to support a safe, respectful, and accountable environment.
• Inspire results by confidently leading teams and leveraging available resources to meet goals and deliver a strong guest and team experience.
• Model strong leadership by guiding and developing managers and associates to perform their roles with excellence and confidence.
• Communicate with impact by listening and collaborating effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
• Champion a culture of learning by actively participating in hiring, onboarding, training, and performance engagement—ensuring every associate has the tools to succeed.
• Invest in your own growth by taking initiative in completing your training and development plan, preparing yourself for continued leadership opportunities.

What We Need From You

• Must be at least 21; other location-specific age requirements may apply.
• One year guest service experience in a fast-paced environment.
• One year experience in operational execution.

What We Also Value

• Working ability to perform and lead all management and crew functions.
• Proven developer of people.
• Demonstrated analytical, planning, and problem-solving skills.
• Proven ability to consistently deliver results with minimal supervision.
• Proven ability to meet deadlines.
• Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems).
• Manager or commensurate experience required.
• Undergraduate degree preferred.

Requirements to be performed, with or without reasonable accommodation

• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.