Service Advisors- Urgent need for Park Cities-Dallas

Job Description

Job Description

Service AdvisorsHIGH ACHIEVERS EARN HIGH REWARDS!Volkswagen of Park Cities in Dallas is excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.Employee Benefits & Compensation PackagePaid time off (PTO) and Holiday payCompany paid life insuranceHealth and wellness plansMedical, dental, vision, and supplemental insuranceFlexible Spending accountsFinancial retirement plans WITH COMPANY MATCHING401K and ROTHEmployee DiscountsRole ResponsibilitiesGuide customers on services, costs, and recommendations Manage records, invoices, payments, and warranty verification Upsell services and support department sales goals Schedule appointments and create detailed repair orders Verify insurance and coordinate loaner vehicles Provide clear, ongoing status updates to customersEmployee PrerequisitesFlexible availability to support business needsSales experience with a working knowledge of the automotive industryBasic computer skills and comfort navigating software systemsAbility to complete onboarding efficientlyAbility to stand, walk, or sit for extended periods (up to 5 hours)Strong verbal and written communication skills, with the ability to read and interpret documents, prepare routine reports, and interact effectively with customers, colleagues, and managementJob Type:Full-timeWe are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.