Visual Manager, New York Metro

About rag & bone

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.

Job Summary

The Visual Manager, New York Metro leads brand and product presentation across the tri-state area, balancing art and commerce to deliver a consistent client experience, bring brand values to life, and drive product sell-through. This role partners closely with store teams and HQ to translate seasonal strategy into standout in-store execution.

Responsibilities

• Ensure in-store product presentations align with global retail strategy and visual guidelines, accounting for localized market needs such as inventory levels, delivery schedules, and seasonality
• Lead window installations, in-store seasonal creative rollouts, and special projects across the network
• Support seasonal showroom set-ups, helping bring key product and brand storytelling to life for market and sales presentations
• Oversee training, planning, and execution of seasonal visual strategy, bi-weekly floorsets, and in-store brand standards within the assigned store cluster
• Build strong partnerships with regional, general, and store managers to elevate brand presentation and identify sales-driving opportunities
• Manage two-way communication between stores and HQ, including photo recaps, window installation updates, guideline interpretation, scheduling, and special requests
• Collaborate cross-functionally with Creative Services, Store Design, Merchandising, Planning, and Operations to address business needs
• Participate in HQ VM initiatives, including store openings, renovations, and special projects
• Develop weekly store rotation schedules based on product delivery, seasonal traffic patterns, promotions, and brand events
• Manage T& E budget responsibly

Requirements

• Minimum 2 years of visual merchandising experience, ideally within a contemporary or luxury brand
• Bachelor's degree in Fashion Merchandising, Business, or a related field (or equivalent experience)
• Strong time management, multi-tasking, and organizational skills, with excellent communication across all levels
• Comfort operating in a fast-paced, high-volume, high-visibility environment
• Results-driven mindset with sharp attention to detail and follow-through
• Flexibility to work outside standard business hours, including early mornings, evenings, and occasional weekends, along with regular local travel

Rules we live by

Rules we live by | Rules you live by

• Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity
• Have No Fear | Innovate and solve problems
• Own Every Decision | Work together and get results
• Quality Matters | Not only with product, but we see it in our people
• Make Shit Happen | Be disciplined, be competitive

Benefits

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount
• Paid Parental Leave
• Membership to Calm and access to other wellness benefits
• Medical, dental, vision and ancillary benefits
• 401k

Salary

The target salary for this role is between $80,000 and $90,000 based on candidates' experience and expectations.

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.