AV Support Technician - New York City
Merge IT LLC
Our enterprise-level client is seeking to add an AV Support Technician to the team in New York City. Please see below for full details- Job Notes:
- - 6-month contract / extensions and perm conversion are possible but not guaranteed
- - Onsite in New York City - 10281
- - Drug & Background required.
- - Financial sector experience preferred.
- Diagnose and resolve audio, video, connectivity, and configuration issues within meeting rooms and corporate event spaces.
- Support Cisco video conferencing kits and related AV equipment used for meetings, presentations, and events.
- Perform regular room condition checks to verify equipment functionality, cabling condition, room readiness, and overall user experience.
- Provide L2 support for escalated AV issues from staff performing meeting room checkouts or general onsite support.
- Assist with corporate events by setting up AV equipment, supporting live troubleshooting, and helping ensure smooth event execution.
- Execute meeting room refresh activities, including equipment swaps, cabling updates, room adjustments, and AV readiness validation.
- Manage onsite spare AV equipment and coordinate replacement of faulty equipment when needed.
- Administer the RMA process for broken AV equipment and maintain clear tracking of repair or replacement activity.
- Maintain organized inventory records for AV assets, spare equipment, and future equipment needs.
Vacancy posted 5 days ago
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