Office Staff - BILINGUAL in CHINESE and ENGLISH

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for a bilingual Office Agent to support our Container Freight Station warehouse in Montebello, CA. 



 



 

• Provide customer service by responding to inquiries and offering professional assistance.
• Process orders, ensuring accuracy and timely updates in the system.
• Verify logistics and warehouse-related data, including shipping documents, airway bills (AWB), and inventory records, to ensure accuracy.
• Coordinate with the warehouse team to ensure smooth inbound, outbound, and distribution processes.
• Track shipment progress and provide real-time updates to customers or internal teams.
• Organize and maintain relevant documents and records to ensure compliance with company policies and regulations.
• Assisting with daily office operations, such as ordering office supplies and maintaining a well-organized work environment.
• Perform other tasks assigned by management.
• Handle administrative tasks in the logistics and warehouse office, including but not limited to:
  
  
  
  
   
  • Organizing and filing logistics and customer-related documents such as invoices, bills of lading, and packing lists. Assisting in report preparation, including shipment statistics, inventory reports, and irregularity reports.
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  • Managing bookkeeping tasks, including expense verification, invoicing, recording accounts receivable and payable, and ensuring financial data accuracy.
•  
  • Managing and updating internal system data to ensure real-time information synchronization.
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  • Providing administrative support within the department, such as scheduling meetings, preparing internal documents, and handling correspondence.
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  • Coordinating internal and external communications to facilitate effective interactions between customers, carriers, customs brokers, and warehouse teams.
•  

 



  CFS Agent（集貨倉代理人）職位描述



 



 

工作內容：



 

負責客戶服務，回應客戶的詢問並提供專業協助。



 



 

處理訂單，確保訂單資訊準確無誤並及時更新系統。



 



 

核對物流與倉庫相關資料，包括出貨單、提單（AWB）、庫存記錄等，確保數據正確。



 



 

與倉庫團隊協調，確保貨物的入庫、出庫和配送流程順暢。



 



 

跟進貨物運輸進度，並即時向客戶或內部團隊更新貨物狀態。



 



 

整理並維護相關文件與記錄，確保符合公司規範及政策。



 



 

處理物流倉庫辦公室的行政事務，包括但不限於：



 

整理與歸檔貨運與客戶相關文件，例如發票、提單、裝箱單等。



 



 

協助準備報告，例如出貨統計、庫存報告及異常狀況報告。



 



 

處理記帳相關工作，包括費用核對、開立發票、記錄應收應付款項，並確保財務數據準確。



 

管理並更新內部系統數據，確保資訊即時同步。



 



 

協助部門內的行政支持，例如安排會議、準備內部文件或處理郵件。



 



 

協調內部與外部溝通，確保與客戶、承運商、報關行及倉庫團隊的有效對接。



 



 

協助處理辦公室日常運作相關事務，如訂購辦公用品、維護辦公環境等。



 



 

執行主管其他指派的任務。