Global Service Operations Director
Bellwether Coffee
A progressive coffee company headquartered in Berkeley, CA, is seeking a Head of Global Service Operations to lead customer support and service strategy. The role involves overseeing a technical support team and managing service operations worldwide, requiring collaboration with various departments and a commitment to sustainability. Candidates should have 7+ years in technical support leadership, with strong skills in ticketing systems and cross-functional teamwork. This is an onsite position requiring presence at least four days a week. #J-18808-Ljbffr Bellwether Coffee
$150k - $180k
Overview Role: Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating Officer Compensation Range: $150,000.00 - $180,000.00 annually About Us Headquartered in Berkeley, CA, Bellwether Coffee is working to positively transform the coffee...Suggested- ...of Technical Support in the United States to build and lead a global team across Tier 1-3 support, incident management, and outsourced... ...support efficiency. Collaborate with Engineering, Product, and Operations to deliver a seamless customer journey. #J-18808-Ljbffr...Suggested
$185k - $200k
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