Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Resident Services Director

Woodmark at Sun City

Job Description

Job Description

We are looking for a Resident Services Director (LVN Preferred) to join our team!

This position will facilitate the successful operation of the Residential Care Department. The Resident Services Director supervises other associates and coordinates Resident Care Programs to comply with state regulations and Company Policy and Procedures.

Responsibilities:

  • Supervise resident care staff, provide training, set and adjust rates of pay and hours of work, provide formal and informal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
  • Interview residents and families prior to admission and coordinate pre-admission screening and assessment. Evaluate resident care needs and determine required level of care upon admission and changes in condition. Maintain clear records of all resident changes, requests, and irregularities.
  • Update medical charts and care plan.
  • Observe residents' health status and take actions to address concerns within scope of practice.
  • Record and notify Executive Director, physician, pharmacist, and family of any significant changes to resident's health status and/or reactions to drugs, treatments, or significant incidents.
  • Order medications from pharmacy, maintain records, and ensure that medications are properly stored and cared for
  • Implement orientation and education programs that explain the philosophy of service in accordance with Company Policies and Procedures.
  • Schedule Personal Care Assistants, develop daily tasks, and make assignments.
  • Verify employee hours on timecards and payroll reports and arrange replacement staffing when necessary.
  • Monitor associates in administration of mediation, including frequent audits of medication records. Interview and test job applicants.
  • Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.

Requirements:

  • Valid LVN in good standing PREFERRED!
  • This position also requires 2-3 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
  • Able to speak, read, write and understand the English language fluently.

Job Specifications:

  • Full-Time
  • Monday- Friday (8:00am - 5:00pm)
  • On-call
  • Must be available weekends.

Why join us? We offer a comprehensive employee benefits package that includes, but is not limited to:

  • Health, Dental, Vision, 401K
  • Paid vacation, holidays, and sick leave
  • A positive working environment
  • Growth Potential

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Resident Services Director in Sun City, AZ vacancy
  • A leading quick-service restaurant franchise is seeking a Restaurant General Manager to drive profitability and deliver exceptional guest experiences. Responsibilities include managing cash control, recruiting staff, and ensuring restaurant cleanliness. Candidates should... 
    Suggested

    Arby's, Inc.

    Peoria, AZ
    3 days ago
  • $50k - $60k

     ...Job Description Job Description Guest Services Manager Phoenix, AZ Salary: $50,000–$60,000 depending on experience. Homewood Suites Phoenix Airport South is seeking an experienced, service-driven Guest Services Manager to join our team. This leadership position... 
    Suggested
    Flexible hours
    Afternoon shift

    Henderson

    Phoenix, AZ
    28 days ago
  • Overview The Guest Service Manager (GSM) leads the bell, door, and lobby guest experience keeping front‑of‑house operations running smoothly while setting the tone for every arrival and departure. This role also oversees on‑property transportation services, ensuring safe... 
    Suggested
    Shift work
    Night shift

    Marc & Rose

    Phoenix, AZ
    2 days ago
  • $15.15 per hour

    We are hiring immediately for full time FOOD SERVICE WORKER positions. Location: American Leadership Academy - 28801 North El Mirage Road, Peoria, AZ 85383. Note: online applications accepted only. Schedule: Full time schedules; Monday through Friday, hours may vary.... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Monday to Friday
    Flexible hours

    Compass Group

    Peoria, AZ
    2 days ago
  •  ...keeping our managers in-the-know, we deliver high quality customer service that keeps our guests coming back! Success Ready Our...  ...you are never alone. Our team of owners/operators and Artistic Directors will motivate and encourage you to reach your goals. And best of... 
    Suggested

    Supercuts

    Peoria, AZ
    4 days ago
  •  ...profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out... 
    Flexible hours
    Night shift
    Afternoon shift

    SmartStyle

    Peoria, AZ
    4 days ago
  • $63k - $70k

     ...through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in...  ...in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation... 
    Hourly pay
    Full time
    Work at office
    Flexible hours

    AMH

    Phoenix, AZ
    1 day ago
  •  ...A leading food service company is seeking an experienced Assistant Restaurant Manager in Phoenix, Arizona. Overseeing team operations and ensuring exceptional guest service standards, this role requires a minimum of 2 years of quick-service management experience. The position... 

    SSP Deutschland GmbH

    Phoenix, AZ
    4 days ago
  •  ...U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation... 
    Work at office
    Local area

    U-Haul International, Inc

    Surprise, AZ
    2 days ago
  • $60k - $70k

     ...Job Description Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary... 

    HHB Restaurant Recruiting

    Peoria, AZ
    20 days ago
  • $100k - $110k

     ...from $100K to $110K, with many General Managers earning over $200K annually. Comprehensive benefits and relocation assistance are provided. Ideal candidates have a passion for hospitality and a commitment to service excellence. #J-18808-Ljbffr Hillstone Restaurant Group
    Relocation
    Relocation package

    Hillstone Restaurant Group

    Phoenix, AZ
    13 hours ago
  • $130k - $140k

     ...Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare...  ...meals annually.Job Summary Working as the Regional Operations Director, you will plan objectives for the region and ensure unit directors... 
    Full time
    Local area
    Remote work
    Flexible hours

    Compass Group

    Phoenix, AZ
    4 days ago
  • $18 per hour

     ...Guest Service Representative Home2 Suites By Hilton - Phoenix, AZ Working somewhere you'd rather not be? Are you looking for your next opportunity? We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow... 
    Hourly pay
    Local area
    Work from home

    First Call Hospitality Inc

    Phoenix, AZ
    13 hours ago
  •  ...Remote Guest Services Representative – Travel About the job Remote Guest Services Representative – Travel We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses... 
    Remote work
    Flexible hours

    Elevationtravelpartners

    Phoenix, AZ
    2 days ago
  •  ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking... 
    Weekly pay
    Minimum wage
    Local area
    All shifts

    Extended Stay America

    Phoenix, AZ
    13 hours ago
  •  ...Job Description Job Description **Job Summary:** We are seeking a Guest Service Supervisor to oversee the daily operations of our guest service team. The ideal candidate will be responsible for ensuring exceptional customer service and satisfaction for our guests.... 
    Weekend work
    Afternoon shift

    CHP Holdings

    Phoenix, AZ
    7 days ago
  •  ...a General Manager in Phoenix to lead daily operations, drive revenue, and ensure compliance while delivering world-class customer service. The role emphasizes coaching teams and building brand loyalty through strong leadership and hands-on development. The position offers... 
    Full time

    Community Choice Financial Family of Brands

    Phoenix, AZ
    14 hours ago
  •  ...as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help... 
    Work at office

    Next Generation Recruitment and Staffing Agency

    Phoenix, AZ
    1 day ago
  •  ...Peachtree Hospitality - 4425 East Irma Lane - Responsibilities: Process guest check-ins and check-outs; Secure payment and verify/adjust billing; Assist guests with reservations and requests; Anticipate guest needs and provide exceptional service; Adhere to brand standards... 

    Peachtree Hospitality

    Phoenix, AZ
    1 day ago
  • $18 per hour

     ...Hotel Guest Service Representative, Hampton Inn & Suites Phoenix Downtown Join a 2025 USA Today Top Workplace Winner! This position comes with a $500 SIGN ON BONUS! Starting at $18/hour, experienced candidates may qualify for a higher wage. Must be able to work a... 
    Hourly pay
    Daily paid
    Work at office
    Worldwide
    Relocation package
    Shift work

    NCG Hospitality

    Phoenix, AZ
    14 days ago
  •  ...irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding... 
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Kimpton

    Phoenix, AZ
    1 day ago
  • $14.5 - $18 per hour

     ...Join Our Growing Family The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the... 
    Hourly pay

    Nothing Bundt Cakes

    Phoenix, AZ
    1 day ago
  •  ...opportunity to create unforgettable experiences for our guests? What You'll Do Welcome guests with a warm smile and impeccable service, ensuring a seamless check-in and check-out process. Provide guests with insider tips on resort amenities, local hotspots, and... 
    Local area

    Arizona Grand Resort

    Phoenix, AZ
    3 days ago
  •  ...Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018771 Posted: July 20, 2026 Part-Time On-site Phoenix, AZ 85050, USA Description The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing... 
    Part time

    Peachtree Group

    Phoenix, AZ
    13 hours ago
  •  ...to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible... 

    Express Oil Change & Tire Engineers

    Surprise, AZ
    3 days ago
  • $126.2k - $264.1k

     ...Relocation assistance may be available in accordance with Oracle's relocation policies. Role Overview As Senior Facilities Service Manager - Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined... 
    Contract work
    Temporary work
    Immediate start
    Relocation
    Relocation package
    Flexible hours

    Oracle

    Phoenix, AZ
    13 hours ago
  • GameStop is looking for a Retail Manager in Peoria, Arizona. The role includes providing exceptional guest service, managing store associates, and ensuring that sales goals are met. This position requires strong communication skills, retail management experience, and a... 

    GameStop

    Peoria, AZ
    4 days ago
  • $15.15 per hour

     ...Food Service Worker We are hiring immediately for full time FOOD SERVICE WORKER positions. Location: American Leadership Academy - 28801 North El Mirage Road, Peoria, AZ 85383. Note: online applications accepted only. Schedule: Full time schedules; Monday through Friday... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Monday to Friday
    Flexible hours

    Compass Group

    Peoria, AZ
    1 day ago
  •  ...Job Description Job Description Description: About US : Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We are looking... 
    Shift work
    Night shift
    Weekend work

    TOKYO JOES LLC

    Surprise, AZ
    20 days ago
  •  ...Advancement Opportunities  Competitive Compensation Job Summary 2 PM-10 PM Shift We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the... 
    Flexible hours
    Shift work

    Teshara Investments

    Youngtown, AZ
    10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Resident Services Director. Be the first to apply!