Medical Receptionist

Become a part of our caring community The Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors to attend to all callers/visitors promptly. The Medical Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically, work on routine and patterned assignments. Reports to the Center Administrator. Job Responsibilities You will operate a switchboard or multi-line phone and maintain long distance call logs. You will take and distribute accurate messages. You will greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs. You will alert appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, and email address. Your additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. You will limit decisions to defined parameters around work expectations, quality standards, priorities and timing, and work under close guidance and within established guidelines with minimal opportunity for deviation. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more years of experience working in a Healthcare setting Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Bilingual in English and Spanish Value based care experience Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Medical Receptionist Working hours: Scheduled 40 hours per week Monday to Friday 8AM-5PM Local travel may be required; Mileage is reimbursed Scheduled Weekly Hours 40 Pay Range $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well‑being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well‑being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, #J-18808-Ljbffr