Autonomous Vehicle Fleet Supervisor

Cognizant is a large IT consulting firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently hiring additional Team Leads. This role is on site, and all candidates must reside in the United States. Legal Eligibility Cognizant will only consider applicants who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Role Overview The AVOS (Autonomous Vehicle Operator Supervisor) Team Lead coordinates day‑to‑day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handling driver check‑in processes, assigning work, and coordinating schedule rotations. The team lead develops a safe, team‑oriented environment, maintains adherence to protocols, and handles various tasks to ensure smooth operations. Role Responsibilities Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner. Manage driver check‑in processes, including readiness for the schedule, daily checklists, and assignment of day‑to‑day tasks. Supervise operational targets and adjust schedules for operational efficiencies. Ensure drivers comply with procedural guidelines. Observe safety practices and take corrective action when required. Monitor and handle break times for drivers to ensure compliance with regulations. Assist dispatch supervisors, including coordinating wheelchair assistance calls. Assist Operations/Depot Manager during training sessions and one‑on‑one meetings. Interact with officials on routine matters during shifts. Manage location under the direction of the General Manager. Participate in disciplinary actions, including discharge meetings. Perform other tasks as assigned. Desired Skills & Experience High school diploma or GED; bachelor’s degree preferred. 3+ years of supervisory experience. Excellent customer service skills. Availability to work different shifts (24‑hour coverage). Able to work independently and in a team‑oriented environment. Strong communication and conflict resolution skills. Salary and Compensation Hourly rate: $26–$28 per hour, depending on experience and qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of applicable plans. Applications will be accepted until June 12th, 2026. Benefits Medical, dental, vision, and life insurance. Paid holidays and paid time off. 401(k) plan with contributions. Long‑term and short‑term disability insurance. Paid parental leave. Employee stock purchase plan. Disclaimer The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr Cognizant