Store Ops Sr Specialist

Senior Specialist, Store Operations

The Senior Specialist, Store Operations supports the development, execution, and continuous improvement of in-store operational processes across both front-of-house and back-of-house. This role focuses on simplifying workflows, improving store efficiency, and enabling consistent execution across the stores organization.

Responsibilities

• Process Development & Execution - support design and rollout of store processes and operating standards, identify opportunities to simplify workflows and reduce store friction, ensure consistency and clarity in store-level execution
• Front-of-House Operations - optimize customer-facing processes such as checkout, service, and selling support; partner on initiatives to improve speed, service, and overall in-store experience, support tools and programs that enhance associate productivity on the sales floor
• Back-of-House Operations - improve stockroom organization, inventory handling, and replenishment processes, streamline receiving, backstock, and merchandise flow, drive operational efficiency through better task management and execution standards
• Cross-Functional Collaboration - partner with merchandising, store leadership, and support teams; provide input into tools, systems, and operational improvements; support rollout of new processes and initiatives
• Performance & Insights - analyze store performance and operational feedback; identify trends and recommend improvements; support pilot programs and continuous improvement

Qualifications

• 36+ years progressive retail store operations experience including strong understanding of store-level processes for Front & Back of House, point of sale systems, transaction processing and operational functions such as inventory, logistics, stockroom, fulfillment.
• Analytical mindset with ability to translate insights into action; effective use of data analysis and reporting tools, such as dashboards, KPIs, performance metrics.
• Strong communication, cross-functional collaboration, and organizational skills with proven ability to manage multiple priorities; works efficiently in high-volume, fast-paced environments with a focus on operational efficiency and customer satisfaction.
• Systems proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, MS Teams); Excel skills should include data tracking, basic formulas, and reporting. Preference for experience working with inventory management systems
• Bachelor's degree in business administration, retail, hospitality, supply chain, or related field preferred, or equivalent experience.
• Competencies - Embrace Accountability, Strategic Thinking, Customer Focus, Drive Execution, Collaborate Effectively, Cultivate Learning

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands.

• Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and a generous associate merchandise discount.
• Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. We are leveraging our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America's most beloved retail brands to make fashion accessible to all.

Pay Range USD $57,000.00 - USD $95,000.00 /Yr.