Clinical Manager of Family Support Programs

Clinical Manager

The Clinical Manager is responsible for oversight of services designed to support adults, and sometimes families, with mental health and/or substance use concerns. The Manager provides clinical guidance and administrative oversight to program supervisors and staff across the market and is responsible for maintaining positive relationships with community stakeholders. The Manager also oversees utilization review, level of care, and appropriate allocation of facility resources by striving to provide quality client care in the most cost-effective manner.

Essential Duties and Responsibilities

• Reports to work as scheduled daily and performs assigned duties to ensure the smooth operation of the department.
• Supervises team of program supervisors and assists in supervising direct service staff when necessary.
• Documents and audits charts within an Electronic Medical Record.
• Works in a community-based environment managing multiple programs within the service line.
• Performs utilization and financial management duties.
• Maintains a clear description of methodology used in conducting utilization review/financial management role.
• Assures fidelity to best practices, statutory requirements, and stakeholder expectations.
• Meets appropriate deadlines for certification and recertification.
• Develops and maintains service line expertise and facilitates expertise of program staff.
• Reports to the Director of Diversion and Specialty Services.
• Communicates effectively with treatment team including psychiatrist to ensure appropriate length of stay.
• Coordinate flow of information between stakeholders, staff, and senior leadership.

Supervisory Responsibilities

This position has supervisory responsibilities, which may include providing direction, training, coaching, and performance feedback in accordance with system policies.

Knowledge, Skills, and Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Organized, dependable, able to articulate needs of the client.
• Experience with MS software and other computer software.
• Ability to lead and be a team player.
• Disciplined, organized, good communication skills, and calm in a crisis.

Minimum Qualifications

Education

Master's degree in Human Services, Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or another clinically related behavioral health field required.

Experience

Applicable experience depending on the program as follows:

Diversion and Forensic Programs & Specialty Court Programs - Requires experience working with adults in the criminal justice setting with mental health and substance use diagnoses.

Family Support Programs- Requires experience working with adults and families in the criminal justice setting with mental health and substance use diagnoses.

Licenses and Certifications

N/A

Preferred Qualifications

Florida licensure (LMHC, LCSW, or LMFT) or Registered Intern status per Florida department of Professional Regulation as per chapter 490 or 491 F.S. is preferred. Two years of experience supervising or managing leaders is preferred. Must have valid driver's license, current automobile insurance and have a safe driving record.

Knowledge of local mental health, substance abuse, criminal justice, veteran and community resources preferred. Knowledge of best practice standards in family court systems, addiction treatment methodologies, motivational interviewing, trauma-focused treatment, crisis intervention, moral reconation therapy, and dialectical behavioral therapy.

Physical and Work Environment Requirements

Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position may involve routine use of office, clinical, or electronic systems and equipment. Duties may require prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Program and State-Specific Requirements (When Applicable)

N/A

Disclaimer

The statements herein are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties and responsibilities may change at any time with or without notice.

Time Type:

Full time

Pay Range:

$67,610.00--$101,430.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.