Dining Room/Service Manager

Job Description

Job Description

Matthew’s Restaurant in San Marco is one of Jacksonville’s top fine dining restaurants that features inspired regional cuisine using locally sourced ingredients. From creative handmade pastas to sustainably raised meats and pristine local seafood, the menu at Matthew’s is carefully crafted each day based on availability and seasons. 

We are looking to grow our teams with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best possible experience for our guests.

 
Matthew’s Restaurant is seeking an experienced Service Manager to ensure that guests experience a unique and unforgettable dining experience. 

Major Areas of Responsibility:

• Ensures excellent guest service that exceeds expectations
• Ensures the restaurant is properly staffed to meet guest needs
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of all areas

Employees:

• Conducts interviewing, hiring, and ensuring all employees receive proper training
• Inspires team members to ensure that excellent guest service is consistently delivered
• Develops team members through training, motivation, and mentorship
• Appraises performance; rewards, coaches and disciplines employees as needed
• Reads and understands Employee Handbook, and all other company policies
• Educates team members on safe work behaviors and maintains an environment that is safe for both guests and team members
• Ensures staff is Food Handler certified within 30 days of hire

Owners:

• Supports execution of innovative and creative ideas that drive incremental sales and growth
• Supports the company’s strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Operates the business in accordance with company policies and applicable laws

Operations:

• Upholds standards, product quality and cleanliness
• Enhances guest experience including food and drink promotions, and customer service initiatives
• Ensures administrative duties are completed accurately and on time

Requirements:

• Minimum of 3 years of experience as salaried manager in a fine dining establishment
• Excellent wine knowledge 
• Demonstrated leadership skills including coaching, directing, and motivating a team
• Food Manager Certification

Benefits:

• Food discounts at all Medure Brothers Culinary Concepts’ restaurants
• Health (with employer contribution), Dental, Vision, and Life Insurance
• Personal time off