HRIS & Payroll Specialist

HRIS & Payroll Specialist

At the Town of Frederick, we're Built on What Matters: people, community and service. We are a growing and evolving community committed to delivering meaningful opportunities and elevating the experience of those we serve for years to come. Guided by our FRED values: Family, Respect, Empowerment, and Dedication.

Position Summary

The HRIS & Payroll Specialist serves as an important role within the People & Culture team and is responsible for ensuring the accuracy, integrity, and compliance of payroll, HRIS, and related employee data processes and overall employee experience. This position manages full-cycle payroll administration, HRIS support, system integrations, reporting, workflow processes, and ongoing optimization of payroll and HR technology solutions.

Key Responsibilities

• Serve as the primary administrator and subject matter expert for Human Resources Information Systems (HRIS), payroll systems, ticketing platforms, and related employee data systems.
• Administer full-cycle payroll processes, ensuring accurate and timely processing of employee compensation, deductions, benefits, retirement contributions, taxes, and other payroll-related transactions.
• Maintain HRIS, payroll, and employee data integrity by reviewing records, identifying discrepancies, processing corrections, and ensuring accurate system information.
• Manage payroll and HR system integrations with benefits providers, retirement plans, tax agencies, financial systems, and third-party vendors to ensure accurate and timely data exchange.
• Configure, maintain, and support HR systems, including system settings, security access, workflows, business rules, user permissions, and system updates.
• Monitor system interfaces, automated processes, data feeds, and integrations to ensure accuracy, reliability, and timely processing.
• Administer and troubleshoot HR, payroll, timekeeping, benefits, and related system issues through ticketing platforms; track, prioritize, escalate, and resolve issues in partnership with vendors and internal stakeholders.
• Manage vendor relationships and support cases by documenting issues, testing solutions, monitoring resolutions, and ensuring service expectations are met.
• Process and reconcile payroll-related transactions, including employee deductions, benefit contributions, agency payments, employer-paid contributions, and system-generated transactions.
• Support payroll audits, reconciliations, compliance reporting, and quarterly and year-end tax documentation.
• Develop, maintain, and document HR system procedures, payroll processes, workflows, user guides, knowledge resources, and operational documentation.
• Identify opportunities to improve and streamline HR, payroll, and employee processes through automation, system enhancements, workflow improvements, and process optimization.
• Design, test, implement, and validate system enhancements, configuration changes, integrations, and process improvements.
• Create, maintain, and analyze payroll, HR, workforce, and system reports to support operational needs, audits, compliance requirements, and decision-making.
• Partner with Finance, People & Culture, employees, managers, benefit providers, retirement agencies, vendors, and system partners to ensure accurate and compliant HR and payroll operations.
• Provide training, guidance, and technical support to employees and managers regarding HR systems, payroll processes, ticket submissions, and related procedures.
• Support personnel action processing and system updates to ensure employee changes are accurately reflected across HR, payroll, benefits, and related platforms.
• Lead and participate in HR technology, payroll, and system improvement projects that enhance operational efficiency, data accuracy, and employee experience.
• Recommend system solutions and process improvements that strengthen accuracy, compliance, service delivery, and organizational effectiveness.

Benefits and Incentives

• Comprehensive medical, dental and vision insurance coverage
• Supplemental Health Plans (accidental, critical illness, hospital)
• Town paid Basic Life and AD&D coverage
• Employee Assistance Program (EAP)
• 12 weeks of PFML (Paid Family Medical Leave)
• Retirement plan with up to 10% employer match
• Paid Time Off (PTO): 29 vacation days and 10 sick days annually
• 11 paid Town observed holidays + 1 floating holiday
• Annual training, certification and tuition reimbursement opportunities
• Bilingual stipend for qualifying employees
• Town subsidized position related membership or affiliation dues
• Free tee time at Bella Rosa Golf Course
• Free membership to Carbon Valley Recreation Center
• Access to the Town's gym facility