Veterinary Receptionist Part-Time - Companion Round Lake

Join Mission Pet Health as a Receptionist in Round Lake, Illinois. This role is key to ensuring smooth hospital operations and positive client experiences. Your Impact as a Receptionist Be the Director of First Impressions: Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: Serve as a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: Provide a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet with care. What You'll Bring To The Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment. A collaborative, team‑first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Benefits & Support Competitive hourly rate or salary based on experience and role. Comprehensive health coverage, including Medical, Dental, and Vision insurance, and access to an Employee Assistance Program. 401(k) retirement plan, Life Insurance, and Disability coverage. Professional development support, including educational assistance for AVMA‑accredited veterinarian technician programs. Access to a nationwide community of over 20,000 veterinary professionals and online resources such as Teladoc. Discounted veterinary care for pets, online discount platform, and free 24/7 access to doctors through Teladoc. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr