Technical Architect

We are looking for an Senior Technical Architect / Solutions Architect with 12+ years of infrastructure and enterprise tools experience , strong Observability & AIOps expertise , customer-facing pre‑sales/RFP solutioning experience , and the ability to design and lead enterprise‑scale monitoring and automation transformations. Key Responsibilities Lead solutioning activities for RFPs/RFIs and customer pursuits Design and present compelling Proof of Value (PoV) demonstrations Act as a trusted advisor for Observability, AIOps, Automation, and Enterprise Operations solutions Work closely with Sales teams and customers to modernize and rearchitect enterprise monitoring ecosystems Define and implement end‑to‑end technical architecture frameworks Create high‑level solution designs aligned with business and technical requirements Provide technical leadership, guidance, and mentorship to project teams Ensure successful architecture implementation and delivery across customer environments Develop reusable architecture artifacts, documentation, and best practices Required Skills 12+ years of IT Infrastructure and Enterprise Technology experience Strong background in Technical Architecture and Solution Design Expertise in Observability, AIOps, Monitoring, Automation, and Operations Management Experience with enterprise monitoring platforms such as Dynatrace, AppDynamics, Datadog, Splunk, New Relic, Grafana, or similar solutions Strong Cloud knowledge across AWS, Azure, or GCP Experience in customer‑facing roles, solution consulting, and pre‑sales engagements Skilled in creating technical proposals, architecture roadmaps, and implementation strategies Excellent communication, presentation, and stakeholder management skills Preferred Qualifications Bachelor’s degree in Engineering, Technology, or Science (Master’s preferred) Experience working across multiple service lines including Cloud, Enterprise Tools, Automation, and AI Ability to work with global teams and support multiple time zones Willingness to travel as required Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to View email address on click.appcast.io for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year. #J-18808-Ljbffr