Front Desk & Guest Experience Specialist
Capital Vacations
Capital Vacations in Lenox, MA seeks a Hospitality Specialist to ensure exceptional guest service. You will welcome guests, manage front desk operations, check-in/out, handle reservations, and coordinate with the resort team to fulfill guest needs.
The role emphasizes friendly communication, accuracy in posting charges, responding to inquiries, and maintaining a welcoming atmosphere. Prior hospitality or customer service experience is preferred, with a High School diploma or GED.
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