QA Analyst (Global Contract)

Quality Assurance Specialist

Jump's mission is to empower financial advisors, firms, and clients to thrive in the age of AI with smarter workflows, deeper insights, and enterprise-grade security and compliance. Jump leads its category in market share, customer satisfaction, and analyst rankings, and is rapidly growing. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, EY, Bain Capital Ventures, Auditboard, Nitrogen, and more.

As a Quality Assurance Specialist, you will be responsible for thoroughly testing software changes, reporting bugs and creating test artifacts including but not limited to test cases, checklists, shared testing data. You will play a crucial role in ensuring our product meets the highest standards of quality while supporting and improving our release velocity. We're looking for someone who can treat this as their primary professional commitment and be reliably available during agreed working hours. This role requires consistent focus throughout the week and is not well-suited for candidates juggling multiple full-time contracts.

Skills and Qualifications:

• Strong analytical and critical thinking skills to evaluate, understand, and clarify requirements, and develop a testing strategy to cover the requirements adequately.
• Ability to troubleshoot, prioritize bugs, including clear concise bug reporting.
• Strong testing skills, and deep knowledge of various testing types.
• Strong sense of ownership, and a proactive, independent problem-solving mindset.
• Exemplary verbal and written communication skills, essential for effective asynchronous and remote collaboration.
• Demonstrated success working independently in a fully remote environment. This role requires exceptional self-management, high autonomy, and the ability to effectively manage your time and projects with minimal oversight.
• Positive attitude and growth mindset.
• An eye for what slows teams down and an ability to surface opportunities for improvement.

You have experience with:

• Web, mobile, backend, AI tooling hands-on testing
• Risk-based and context-driven testing
• End-to-end testing ownership
• Developing a subject matter expertise of the products and systems under test
• Advocating for quality throughout the SDLC
• Reviewing and analyzing requirements
• Defining holistic testing approaches
• Bug triages
• Working closely with product and engineering from early stages of development

The hiring process includes:

1. Intro screen call.
2. Paid 8-hour trial where you will be testing our app and reporting the bugs you find.
3. 60-minute deep dive into your background and QA approach.
4. 30-minute interview with the team to assess team fit.

Our Culture

We have a rigorous hiring process yet a kind and encouraging culture. We hire for a mix of experience, aptitude & attitude. Jump's team values are High Velocity, World Class, and Direct + Kind + No Drama.

Other info:

• HQ based in SLC, Utah
• You can work any hours aiming for at least 3 hours overlapping HQ's hours from anywhere outside of the United States

Jump's primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump's product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere