OSP Field Supervisor - Waukegan, North Chicago, Gurnee, Buffalo Grove, IL

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Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

Job Summary:

Accurate and safe construction of Metronet’s network to our standards is vital to our success. Metronet’s OSP Field Supervisor is on the frontline. They are the boots-on-the-ground for Metronet. The OSP Field Supervisor ensures construction is built safely and to the required standards and specifications.

One of Metronet’s values is delighting the community in which we work. We realize our future customers come from those neighborhoods where we are doing construction. It is therefore important for the OSP Field Supervisor to respond quickly to neighborhood complaints and actively work to resolve the issues.

An OSP Field Supervisor will find themselves in many various roles throughout a typical day. They need to have skills, experience and behavioral traits that are necessary for their role as an inspector, an investigator, a leader and manager of aerial and or underground construction crews, an ambassador on behalf of Metronet to resolve complaints within the community, and other various roles.

What you will be doing:

• Maintain understanding of our specifications, standard practices, and safety
• Conduct walkouts and inspects aerial fiber cable placement on poles and splice points as well as the underground placement of conduit and handholes for quality and correct installation as per Metronet’s technical specifications and/or construction specifications.
• Approve all unitized completed aerial work done to Metronet’s standards
• Manage the OSP Construction Tracker
• Monitor the approved budget for each of their assigned work orders
• Respond to utility strikes, conducts investigation, completes documentation of said strike within 24 hours. Conducts retraining of the contractor or terminates them if necessary
• Conduct a weekly audit for each contractor of their safety, construction, and quality practices
• Identify contractor training needs and arranges for the contractor to get the training
• Ensure aerial line contractors have a weekly safety and communications tailgate meeting with their employees and will assist the contractor in scheduling periodic damage prevention tailgates safety meetings in the language which the employees are most fluent

Salary: $40,000 - $75,000 based on experience

What You Need For This Position:

• A High School Diploma or general education degree (GED); or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience.
• Must be detailed oriented and excellent organizational skills
• Related quality control and/or outside aerial plant construction experience
• Ability to work independently with minimal supervision in a deadline-driven environment
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Works well under pressure
• Ability walking long distances, and potentially uneven and/or less than ideal ground conditions each day with contractors
• Capable working in all temperatures, climate and weather conditions maintaining safe work zone practices
• Must have excellent communications and diplomacy skills
• Committed to and driven by quality and safety
• Ability to distinguish between general audience information and confidential information and to maintain confidentiality at all times.
• Ability to manage multiple tasks at the same time and recognize which tasks are more urgent or require more attention
• Must have and maintain a valid driver license and a clean driving record (no DUIs or serious traffic violations).

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.

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