Cyber Security Analyst Senior

Department: Innovation and Technology Department

Salary: $114,294.00 - $164,298.19 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Responsible for protecting information systems by managing compliance, coordinating response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This position will work with all City technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the Cyber Security team to automate cyber security processes and plan, develop, and coordinate cyber security projects as needed.

Essential duties & responsibilities

• Coordinate and execute security tasks related to technology projects or initiatives.

• Configure and install cyber security systems to include scheduling and attendance of afterhours maintenance windows.

• Produce cyber security architectures and documentation.

• Conduct maintenance and monitoring of cyber security systems.

• Provide advanced support in response to cyber security incidents.

• Develop remediation plans for any gaps reported in audits or recommended process improvements.

• Collaborate with City departments to manage security vulnerabilities or investigations.

• Conduct security research in keeping abreast of latest security issues.

• Coordinate with managed security services to implement security initiatives.

• Coordinate and execute security tasks related to Innovation and Technology security requests.

• Provide advanced support in evaluation and implementation of cyber security requirements for technology systems.

• Develop scripts and software to automate cyber security processes.

• Must be able to work efficiently, expeditiously and independently with limited supervision.

• Perform other related duties as assigned.

Knowledge of:

• Experience with Splunk Enterprise Security, including Search and Reporting, adding new log sources, developing custom parsing rules, administrating forwarders, and deployment servers.

• Experience with Security Information and Event Management (SIEM)

• Experience with combining AI and ML models with broader system architectures, including cloud-based infrastructure, software applications, and APIs.

• Experience with cloud security concepts, including the ability to assess existing cloud implementations for security issues, engineering and implementing new cloud security tools, and providing security expertise for DevOps teams.

• Technologies, including building, administering, operating, and tuning such systems.

• Experience with IT system security review processes, including threat modeling, and other risk identification techniques.

• Experience with IT system auditing processes for compliance with applicable policies, standards, and regulations.

• Experience with security product evaluation, including requirements development and proof of concept execution.

• Experience with project management concepts, including the ability to coordinate and execute IT security projects.

• Experience with secure system architecture development, including evaluation of system architectures for security threats, advising IT project teams on necessary security measures, and diagraming architectures.

• Experience with system administration, including management of a system’s hardware and software, performing routine maintenance, troubleshooting problems, and management of a system’s full lifecycle.

Skill In:

• Strong analytical and problem-solving skills to tackle complex, multi-layered challenges.

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.

• Excellent communication and interpersonal skills.

• Able to communicate technical subject matter to an audience with limited technology background.

• Cross-platform skillsets, able to navigate and troubleshoot issues in any modern operating system (Linux, MacOS, Windows).

• Competent with PowerShell, Python, and JavaScript scripting languages.

• Applying modern cryptography best practices and certificate management.

• Identifying, analyzing, and evaluating cybersecurity threats and applying software controls to mitigate those risks.

Minimum Qualifications

• High School Graduate or Equivalent and seven (7) years of related work experience

• OR

• 2 Year College Degree and five (5) years of related work experience

• OR

• Bachelor's Level Degree and three (3) year of related work experience

• OR

• Master's Level Degree and one (1) years of related work experience 

• or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email View email address on air-api.jobiqo.com .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call View phone number on air-api.jobiqo.com.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click   here   to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.