Shift Lead

DESCRIPTION

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.

Responsibilities

• Provide direction and feedback to workers during shifts
• Schedule employee shifts and assign duties
• Manage time-off requests and handle last-minute absences
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Skills

• Proven experience as a Shift Leader or relevant managerial role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Ability to stand for long periods
• High school diploma is preferred

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Food Service: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

REQUIREMENTS

As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.

Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?

We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.

In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!

Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.

Pay Rate: outside Seattle 17.50- 19.00

Pay Rate: in Seattle 20.76- 22.00

Benefits:

Wellness Program

Meal Discounts

Advancement Opportunities

Medical Benefits Availalble