Account Associate

Job Title

Entry-Level Account Associate in CSM

Job Description

We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands-on experience in technical analysis and customer service while developing your expertise in water treatment technologies.

Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications

Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision

Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes

Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building

Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation

Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager

Safety Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings

Key Characteristics: Strong analytical and problem-solving aptitude Excellent written and verbal communication skills Eagerness to learn and develop technical expertise Detail-oriented with strong organizational abilities Ability to work collaboratively in a mentoring environment Comfortable learning in industrial environments Enthusiasm for environmental sustainability and water treatment

What Success Looks Like Successfully complete all required technical training programs Demonstrate proficiency in sample collection and basic data analysis Contribute accurate and timely support to Account Manager activities Build foundational knowledge of customer industries and applications Show progression toward independent technical analysis capabilities Maintain safety standards and professional conduct at all customer sites

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive mentoring, extensive technical and commercial training, and clear pathways for career advancement in the growing field of water treatment and environmental sustainability. This position offers excellent learning opportunities and is designed to prepare you for advancement to Account Representative level.

Qualifications

Education & Experience: Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome. Interest in chemical water & process treatment Strong academic background or internship experience in technical fields and/or industrial environments A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Additional Information

Travel estimated at 25%-50%, including site visits, project locations, and internal meetings

Exposure to industrial environments during site visits

Potential for working outside standard business hours as required by project schedules or business needs

Physical ability to navigate construction sites and inspect work in progress

May be required to work in various weather conditions during site visits

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.