Head of Customer Care & Call Center Ops
$140k - $238kTryApplyNow
WSSC Water is looking for a Senior Manager, Customer Care (Call Center) in Laurel, Maryland. This full-time position involves directing and managing customer-oriented services and oversight of the customer call center, ensuring efficient service delivery and addressing complex complaints. The ideal candidate will have a Bachelor's degree and at least 8 years of experience in contact center operations, including significant experience in customer billing and team management. The role offers a salary range of $140k to $238k. #J-18808-Ljbffr TryApplyNow
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Care & Call Center Ops in Laurel, MD vacancy
$139.79k - $238.01k
# Senior Manager, Customer Care (Call Center)WSSC WaterBe an Early ApplicantFull TimeseniorLaurel, Maryland, US$140k - $238kPosted Today## Job DescriptionPosition InformationFunctional Title Sr. Manager, Customer Care (Call Center) Recruitment Category Type Standard Functional...SuggestedFull timeTemporary workPart timeCasual workWork at officeLocal areaMonday to Friday$70k - $80k
...including data feeds, digital support, call center reporting, media buying, and creative production... ...error-free work and high-quality customer service to clients. Friendly, customer-service... ...passions and be with the people you care about. Moore is committed to creating a...SuggestedFull timeDeKalb Health
Lanham, MD2 days ago- ...feeds, digital integration and support, call center management, fulfillment, program integration... ...companies and internal teams. Friendly, customer‑service oriented attitude. Commitment to... ...passions and be with the people you care about. Mooreis committed to creating a diverse...Suggested
Moore Company
Lanham, MD2 days ago - ...is seeking a dedicated Front Desk Office Coordinator. You will play an essential role in ensuring exceptional patient care by expertly answering calls, assisting with scheduling, and managing patient accounts. This position also requires strong multitasking and communication...SuggestedWork at office
- ...: The Customer Service Supervisor manages and evaluates the work performance of customer... ...oversees the One-Stop Walk-in Office and call intake regarding general to complex billing... ...measures Acts as emergency service center (ESC) supervisor when needed Performs...SuggestedFull timeWork at officeLocal area
- ...Maryland Primary Care Physicians is seeking a Call Center Representative in Columbia, Maryland. In this role, you will handle patient registration, billing inquiries, and ensure excellent customer service while assisting patients and office staff. The ideal candidate will...Work at office
Maryland Primary Care Physicians LLC
Columbia, MD2 days ago - ...associates and maintaining store operations. Key duties include ensuring safe shopping environments, training staff, and managing customer service activities. The ideal candidate should have strong communication skills, prior experience in customer service and supervisory...
Ross Stores, Inc.
Bowie, MD2 days ago $16.5 - $17 per hour
...pleasant shopping environment. Candidates should possess excellent verbal communication skills and prior supervisory experience in customer service. Ross offers a competitive salary between $16.50 and $17.00, with additional benefits including health insurance, 401K,...Ross Stores, Inc.
College Park, MD2 days ago- ...a Truck International Inc. is seeking an Administrative Operations Manager in Columbia, MD. This role involves leading a team of Customer Service Representatives (CSRs) to drive sales growth and improve customer experience across the franchise. You'll oversee the entire...
- Music & Arts in Gambrills, Maryland is seeking a Retail Store Manager to oversee daily sales and operations while providing excellent customer service. Key responsibilities include managing the sales team, handling payroll, and ensuring product availability. Ideal...
- ...associates and maintaining store operations. Key duties include ensuring safe shopping environments, training staff, and managing customer service activities. The ideal candidate should have strong communication skills, prior experience in customer service and supervisory...
- ...Generates sales leads and prospects for Clients. Makes direct sales calls and presentations to Clients at their place of business.... ...Requirements Excellent communication skills. Ability to build strong customer relationships. Ability to build strong relationships with field...Temporary workFor contractorsWork at office
Tradesmen International
Beltsville, MD2 days ago $67.3k - $112.2k
...within existing accounts, developing new accounts at a level consistent with or exceeding company expectations You Will Understand customer goals and remain alert and responsive to changing customer needs Demonstrate knowledge of market data and access to resources...Full timeLocal areaGrainger
Laurel, MD6 hours ago$54k - $62k
...of cybersecurity PR programs, including media relations, analyst engagement, speaking, and content. Participate in weekly client calls and help prepare agendas, updates, and coverage reports. Keep projects organized and on schedule by managing timelines, deliverables...Summer holidayWork at officeLocal areaRemote workFlexible hours3 days per weekHighwire
Annapolis Junction, MD6 hours ago- ...works to strategically target potential customers to generate and grow new business in Vestis... ...include prospecting, cold calling, setting appointments with prospects, presenting... ...in the field and/or the region’s market center to successfully structure a productive day...Work at officeFlexible hoursNight shift
VESTIS
Laurel, MD3 days ago $100k
...presentation skills Strong work ethic with a drive to succeed Ability to self-source your own leads through a combination of cold calling and networking Proven outside or field sales experience with a track record of hitting or exceeding sales goals BELOW ARE A...Local areaSlice Merchant Services
Beltsville, MD2 days ago- About RLS Logistics RLS Logistics is a nationally recognized, family‑owned 3PL cold chain solutions provider offering warehousing, transportation, and fulfillment services to the frozen and refrigerated food industry. Founded in 1968, we are experiencing rapid growth and...Weekly payFull timeCasual workWork at officeMonday to Friday
RLS Logistics
Laurel, MD3 days ago $62.1k - $85.35k
...retaining relationships with existing customers for permanent commercial and... ...all activities such as calls, meetings and proposals. Responsible... ...vision coverage. • Health care and dependent care spending... ..., recycling and polymer centers, treatment facilities, and landfills...Minimum wagePermanent employmentContract workTemporary workLocal areaRepublic Services
Laurel, MD1 day ago- About Our Program Our co‑op and intern program offers eligible college students an opportunity to alternate sessions of work and school with the added benefit of graduating with relevant work experience. Working in a variety of locations throughout the U.S. allows exposure...Full timeWork experience placementInternshipRelocationFlexible hours
$79k - $116k
...Eaton’s IS AER FED division is currently seeking a Customer Service Account Manager. This position will be located at our Beltsville,... ...interactions, serving as the primary point of contact for customer calls, visits, escalations, and complaint resolution. • Proactively...Permanent employmentWork at officeLocal areaRelocation packageEaton
Beltsville, MD3 days ago- ...laboratory servicing over 3500 long‑term care facilities. AHA is the fastest growing independent... ...be responsible for managing existing customer accounts and establishing new clients by... ...account activity, including status and call reports on a daily/weekly basis; works...
American Health S LLC
Laurel, MD2 days ago $80k - $95k
...Position Title: ACCOUNT MANAGER Salary: $80,000 - $95,000 Location: Onsite in Bastesville, MD Job Summary The Customer Service Manager is responsible for driving incremental sales growth, enhancing client satisfaction, and improving operational performance across assigned...Local areaFlexible hoursCanteen North America
Beltsville, MD2 days ago- ...work well with a team Goal focused and results oriented Training/coaching/management/leadership experience is a plus **If you are customer oriented, click APPLY now!! Strong interpersonal and communication skills Excellent problem-solving and negotiation skills Ability...Weekly payImmediate start
Universal Energy Solutions
Beltsville, MD1 day ago - ...with a team ~ Goal focused and results oriented ~ Training/coaching/management/leadership experience is a plus ~**If you are customer oriented, click APPLY now!! Requirements Strong interpersonal and communication skills Excellent problem-solving...Weekly payImmediate start
Universal Energy Solutions
Beltsville, MD6 days ago - ...financial goals. Operating within a culture where we hold each other accountable to our standards of teamwork, creativity, and a genuine care for each other, we not only solve our clients' problems, but offer proactive solutions for the future. As one of the largest and...Temporary workPrivate practiceWork at officeLocal area
EisnerAmper
Laurel, MD6 hours ago - ...decisions and maximize the client’s financial position through expert management of the function. Provide consistent, effective customer service for the accounting function across all assigned clients, and to leverage reports and analytics to support the accounting...Work at office
MRINetwork
Annapolis Junction, MD4 days ago $125k - $150k
Accounting Manager Location: Upper Marlboro, MD Work Model: Hybrid (3 days in office / 2 remote) Employment Type: Full-Time Compensation: $125,000-$150,000 base + 10% bonus A well-established, PE-backed organization within the manufacturing...Full timeWork at officeRemote workCherry Bekaert
Laurel, MD1 day ago$680 per week
...remote in the Washington DC/Maryland area. Customer is a Natural Grocery Chain in the area,... ...assigned accounts. Bridge between Sales and Ops to manage through challenges and resolve... ...across America in our 50 Distribution Centers and corporate offices. UNFI is an...Temporary workFor contractorsWork at officeLocal areaImmediate startRemote workFlexible hours$85k - $106k
...of innovation and sustainability! About This Opportunity We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales...H1bImmediate startFlexible hours- The Account Manager, Event Rentals Division is responsible for managing event furniture rental clients from initial inquiry through delivery, removal, and post-event follow-up. This is a client-facing role focused on processing event rental orders, converting inquiries ...Full timeWork at officeRemote workMonday to FridayAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Care & Call Center Ops. Be the first to apply!
Related searches
- work from home customer Laurel, MD
- customer retention Laurel, MD
- customer engineer Laurel, MD
- customer satisfaction Laurel, MD
- customer marketing Laurel, MD
- customer project program manager Laurel, MD
- customer call service Laurel, MD
- customer service sales professional Laurel, MD
- customer service Laurel, MD
- customer relations specialist Laurel, MD