Head of Customer Care & Call Center Ops
$140k - $238kTryApplyNow
WSSC Water is looking for a Senior Manager, Customer Care (Call Center) in Laurel, Maryland. This full-time position involves directing and managing customer-oriented services and oversight of the customer call center, ensuring efficient service delivery and addressing complex complaints. The ideal candidate will have a Bachelor's degree and at least 8 years of experience in contact center operations, including significant experience in customer billing and team management. The role offers a salary range of $140k to $238k. #J-18808-Ljbffr TryApplyNow
Vacancy posted 5 days ago
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