Instructional Technology Specialist at KIPP DC Washington DC

Instructional Technology Specialist The Instructional Technology Specialist role is an integral part of the Academic team, ensuring that our schools are empowered to successfully implement instructional technology. The starting salary range for this role is $86,280-$93,782. This is a full‑time position based at HDQ with an anticipated start date of August 15. Location and Type of Work Occasional flexibility (4 days per week onsite). The role will regularly provide on‑site support to school teams and work in multiple locations. Responsibilities Training Development and Facilitation (50% of time) Develop and facilitate training strategy throughout the year, taking ownership of the training cycle for selected instructional technology platforms. Collaborate with outside vendors to craft top‑tier training for all products. Proactively identify training needs and updates required due to product UI changes; ensure all trainings are kept current. Lead integration of instructional technology products through 1‑on‑1 meetings, group meetings, office hours, in‑classroom coaching, and trainings. Guide teachers, leaders, and coaches to deeply understand the opportunities products provide, the data available that can inform instruction, and best practices. Support large‑scale adoption of new products across the organization. Coordinate with relevant teams, monitor progress, and support implementation. Personalized Learning Cohort Management (P3) (20% of time) Lead pilot programs for innovative instructional technology opportunities (P3). Support efficacy data studies to determine if the product is impactful and should be adopted. Resource Development (10% of time) Create, update, curate, manage, and share 1‑pagers, screencasts, videos, GIFs, graphic organizers, etc. for teachers, leaders, and coaches for products in the PLP. Proactively seek out needs in product implementations and provide resources to prevent problems and address needs. Reactively create additional resources based on incoming requests, repeated questions, and Zendesk tickets. Instructional Technology Resource Center (10% of time) Strategically manage the internal website, instructional technology Resource Center (ITRC), as a dynamic knowledge hub, maintaining it with up‑to‑date resources for all programs. Establish the ITRC as the go‑to resource for teachers, leaders, and coaches seeking information or resources for any program within the PLP. Facilitate connections between ITRC and Central Resource Center (CRC), and develop exclusive resources for the CRC. Ensure an intuitive, user‑friendly interface for the ITRC (UI/UX design). Design and publish recorded webinars and other training resources for asynchronous, 24/7 accessibility to all users. Troubleshooting (10% of time) Serve as level 1 tech support for all products and as the point of contact for all teachers and staff (approximately 1,200 end users) via Zendesk tickets, emails, Slack messages, and calls. Support other teams—including data analysts and student support—in resolving issues with their products and developing resources to support their end users. Work with end users, schools, and vendors to solve problems, update integrations, request needed features, and beta test improvements. Proactively improve macros and tools in Zendesk in response to qualitative and quantitative data. Requirements & Preferences Required Qualifications Bachelor’s degree required. Minimum of 5 years of experience in K‑12 education (instructional or technology roles preferred), including at least 3 years of classroom teaching experience with a track record of successful use of blended learning programs and tools and strong student achievement. Passion for data, technology, and blended learning, with experience teaching with technology and supporting or managing these programs in an educational institution. Outstanding attention to detail and a proactive iteration mindset. Enthusiasm for working in schools. Preferred Qualifications Advanced degree. 2+ years of instructional coaching or district administration roles. Successful project management experience in previous positions, with use of project/work‑management tools. Experience with edTech: content programs (Accelerated Reader, i‑Ready, Lexia, ST Math, and Waterford); tools (Canvas, Google Workspace for Education, Hapara, Nearpod, Torsh); devices (Chromebooks, iPads, MacBooks); back‑end tools (Clever, Google Sites, Zendesk); certifications (project management, ISTE Certification for Educators, Google Certified Educators, etc.). Physical Requirements Ability to lift 10 pounds. Ability to stand frequently. Ability to travel across KIPP DC schools. Prolonged periods of sedentary work. Demonstrated Excellence in the Following Areas Commitment to Students and Schools: Demonstrates commitment to educational reform, believing in every child's potential for success and prioritizing students, schools, and families. Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of the team and organization. Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes. Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style. Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high‑performance standard. Trust and Collaboration: Establishes and nurtures effective relationships with diverse stakeholders to support the best outcomes. Cultural Humility: Advances KIPP DC's commitment to anti‑racism by creating a diverse, equitable, and inclusive environment for all stakeholders. Continuous Learning: Commits to continuous learning through feedback, self‑reflection, humility, and action. Benefits & Compensation KIPP DC offers an extremely competitive compensation and benefits package. Starting salary range: $86,280-$93,782. Medical, dental, and vision insurances. Various voluntary benefits. Employer‑paid benefits including short‑term disability, long‑term disability, life insurance, and membership to One Medical. 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years. Equal Employment Opportunity Employer KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally‑recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim or survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law. #J-18808-Ljbffr Ellenco Estágios e Treinamentos