Systems Administrator

Systems AdministratorCorporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology. What you'll doOwn the help desk: triage, troubleshoot and close tickets for on-site and remote usersOnboard and offboard employees, including same-day access removal when someone leavesAdminister Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policiesSupport Azure resources, including certificate renewals, VPN and app service restartsSupport TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when neededBe the day-to-day contact for our managed service provider and other technology vendorsManage software licenses and seats, and remove what we don't useMaintain the RingCentral phone system and Brivo building accessSet up workstations, conference rooms and equipment, and help with branch office moves and setupsKeep our system inventory current: what we run, who owns it, and who supports itHelp test and roll out new systemsWrite down how things are done so the next person isn't starting from zeroMust haveA degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)Working knowledge of Windows, Microsoft 365, networking basics and VPNEager to learn and comfortable owning a problem until it's fixedClear writing and a habit of documenting your workNice to haveEntra ID (Azure AD), Intune or Azure experienceExperience working with outside vendorsExperience in logistics or with a TMSCompTIA A+, Network+, or a Microsoft 365 certificationLocation and travelOn-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 20 lbs.Employee BenefitsPaid Time OffMedical, Dental, Vision and Supplemental Life InsuranceCompany-paid Group Life InsuranceShort & Long-Term Disability401(K) with Company Match Corporate Traffic Inc