Leasing Professional - Fort Lee, New Jersey Area

Job Description Summary Position responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Responsibilities Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening and criminal background checks, preparing lease and move-in package, and ensuring a smooth resident move-in and lease signing. Inspect apartments prior to resident move-in and ensure apartments are in move-in ready condition; schedule unresolved items with the maintenance team. Stay informed about current market and competitor conditions that may impact the community’s occupancy and sales; develop and implement short- and long-term marketing plans to sustain occupancy; follow the community’s established policies related to concessions, specials, and other programs to boost occupancy. Design and execute marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e‑mail, and other sites), and following other community‑specific marketing plans, drives, and special programs. Use the on‑site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information. Ensure that the community and show units meet company standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team, merchandising and ensuring a physically appealing show unit and/or model, and preparing the leasing office for daily leasing activities. Follow up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Execute and perform activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring renewal documents are signed and implemented on time. Respond quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems and document or convey requests to the appropriate individual(s). Qualifications All licenses and/or certifications required by State and Local jurisdictions. Valid driver’s license to operate a golf cart on property. Physical Demands Stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights up to twenty‑five pounds independently and fifty pounds with assistance. Possible travel to assist other properties, attend training, business meetings, or other situations necessary for daily responsibilities. Work flexible schedule, including evenings, weekends, and holidays, and take “call” as required. The hourly range for this position is $24.00 – $26.00. Additional Compensation Corporate Positions: may be eligible to participate in quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Benefits Competitive medical, dental, vision, and disability & life insurance benefits; low (free basic) employee medical costs for employee‑only coverage. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year. On‑site housing discount at Greystar‑managed communities available subject to discount and unit availability. 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving program and benefits. Greystar will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Nashville Public Radio