Customer Experience Specialist Remote PAN India
Nobroker Technology Solutions Private Limited
- Remote job
Role & responsibilities Call Type : Inbound & Outbound Voice Process (Domestic calls) Languages Required : English + Hindi (or regional languages like Kannada, Telugu, Tamil) Call Purpose : Assisting customers with real estate listings, plan upgrades, and service inquiries Shift Type : Rotational shifts (Day availability) Daily Expectation : Handling customer calls while logging real-time updates into the CRM system Preferred candidate profile Language & Communication Requirements Fluency : Strong verbal communication skills in English combined with Hindi or regional languages (Kannada, Telugu, Tamil, etc.). Active Listening : Ability to listen patiently, understand user queries clearly, and respond with empathy without interrupting. Clarity & Articulation : Clear pronunciation and the ability to explain complex platform features or listing details in simple, easy-to-understand terms. #J-18808-Ljbffr Nobroker Technology Solutions Private Limited
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